Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Nelson

Jay,FL

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

19
19
years of professional experience

Work History

Retail Sales Specialist

Dillard's
08.2022 - Current
  • Engaged customers by providing product knowledge and personalized recommendations to enhance shopping experience.
  • Assisted in maintaining visual merchandising standards to optimize product presentation and drive sales.
  • Processed transactions efficiently, ensuring accuracy in cash handling and customer service operations.
  • Collaborated with team members to achieve daily sales targets through effective communication and teamwork.
  • Resolved customer inquiries and complaints promptly, fostering positive relationships and encouraging repeat business.

Special Education Teacher

Santa Rosa County School Board
01.2018 - 08.2023
  • I’m currently employed at Santa Rosa County School Board. I’ve had the pleasure of working with kindergarten through twelfth grade.
  • Implemented effective teaching strategies to enhance student engagement and learning outcomes.
  • Monitored and assessed student performance, adjusting instructional methods as necessary.
  • Facilitated communication between families and educational staff to ensure cohesive support systems.

Sales Associate

Target
11.2014 - 05.2016
  • Trained new staff on sales techniques and product information to enhance team performance.
  • Utilized point-of-sale systems to process transactions efficiently and accurately.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Exceeded sales targets through effective product knowledge and customer engagement.
  • Prepared merchandise for sales floor by pricing or tagging.

Correctional Officer

Santa Rosa Correctional Institution
03.2006 - 04.2012
  • At Santa Rosa Correctional Institution, I was given the opportunity to work many positions. I supervised the inmates in open and closed dorms, assigned daily jobs, completed dorm paperwork and handled emergencies. Frequently, I worked in the Control room and Captain’s office where I kept track of inventory, made weekly employee work schedules, typed reports and maintained daily paperwork. I also filled positions as needed around the compound.
  • Trained new officers on operational protocols, enhancing team effectiveness and compliance.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.

Education

BS Degree - Criminal Law/ Justice, Psychology

Troy State University
Pensacola, FL
01.2003

High School - undefined

Jay High School
01.1992

Licensed Real Estate Agent - License Number SL3639858

Team Hughs School of Real Estate
Pensacola, FL
08-2024

Skills

  • Time management capabilities
  • Effective communication
  • Attention to detail focus
  • Organizational skills development

Timeline

Retail Sales Specialist

Dillard's
08.2022 - Current

Special Education Teacher

Santa Rosa County School Board
01.2018 - 08.2023

Sales Associate

Target
11.2014 - 05.2016

Correctional Officer

Santa Rosa Correctional Institution
03.2006 - 04.2012

High School - undefined

Jay High School

BS Degree - Criminal Law/ Justice, Psychology

Troy State University

Licensed Real Estate Agent - License Number SL3639858

Team Hughs School of Real Estate

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Leslie Nelson