Leslie Nino Lucio
Aurora,CO
Summary
Results-driven and adaptable retail leader with extensive experience in store operations, customer service, and team leadership. Proven ability to manage high-performing teams, optimize sales, and drive efficiency across multiple departments. Adept at training and mentoring associates, improving workflow, and ensuring exceptional customer satisfaction in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Consumables/GM Coach
Walmart, Inc.
06.2024 - Current
- Oversee operations for the consumables and general merchandise departments, ensuring sales growth and operational efficiency
- Lead and develop a high-performing team to improve customer experience and productivity
- Manage inventory, merchandising, and shrink control to meet company objectives
Frontend/Consumables Coach
Walmart, Inc.
01.2023 - 06.2024
- Led the frontend and consumables teams to enhance operational efficiency and customer satisfaction
- Managed scheduling, performance evaluations, and associate development
- Ensured compliance with company policies and standards while improving sales performance
Overnight Coach
Walmart, Inc.
03.2022 - 01.2023
- Supervised overnight store operations, ensuring smooth stocking and merchandising
- Managed associate productivity and enforced safety guidelines
- Collaborated with leadership to improve efficiency and workflow
Frontend Coach
Walmart, Inc.
11.2021 - 03.2022
- Directed frontend operations, including cashiers, customer service, and self-checkouts
- Trained and developed associates to provide excellent customer service
- Monitored and analyzed sales data to drive performance improvements
Electronics Department Manager/Team Lead
Walmart, Inc.
06.2020 - 11.2021
- Oversaw sales, merchandising, and inventory management in the Electronics department
- Trained and supervised associates, enhancing team performance and customer engagement
- Implemented strategies to boost department sales and customer satisfaction
Pharmacy Department Manager
Walmart, Inc.
02.2020 - 07.2020
- Managed pharmacy department operations, ensuring compliance with regulations and policies
- Led a team of pharmacy associates, providing training and performance oversight
- Improved efficiency in inventory management and customer service
Personal Shopper
Walmart, Inc.
09.2019 - 02.2020
- Assisted customers by fulfilling online grocery orders with accuracy and efficiency
- Provided excellent customer service and resolved any order-related concerns
- Maintained organization and inventory control in the fulfillment area
Cashier
Walmart, Inc.
09.2019 - 09.2019
- Processed customer transactions accurately and efficiently
- Assisted with customer inquiries and provided friendly service
- Maintained a clean and organized checkout area
Cashier
Hamburgesas Don Jesus
01.2017 - 06.2019
- Handled cash register operations and customer transactions
- Provided friendly and efficient service in a fast-paced environment
- Maintained cleanliness and organization of the front counter
Education
One Year of College -
Metropolitan State University
High School Diploma -
Adams City High School
01.2019
Skills
- Team Leadership & Development
- Customer Service Excellence
- Operations & Workflow Optimization
- Inventory & Merchandising Management
- Coaching & Training
- Sales & Performance Analysis
- Problem-Solving & Decision Making
Languages
Spanish
Native or Bilingual
Timeline
Consumables/GM Coach
Walmart, Inc.
06.2024 - Current
Frontend/Consumables Coach
Walmart, Inc.
01.2023 - 06.2024
Overnight Coach
Walmart, Inc.
03.2022 - 01.2023
Frontend Coach
Walmart, Inc.
11.2021 - 03.2022
Electronics Department Manager/Team Lead
Walmart, Inc.
06.2020 - 11.2021
Pharmacy Department Manager
Walmart, Inc.
02.2020 - 07.2020
Personal Shopper
Walmart, Inc.
09.2019 - 02.2020
Cashier
Walmart, Inc.
09.2019 - 09.2019
Cashier
Hamburgesas Don Jesus
01.2017 - 06.2019
One Year of College -
Metropolitan State University
High School Diploma -
Adams City High School
Similar Profiles
Rebecca FlynnRebecca Flynn
OGP (Online Grocery) at Walmart, Inc.OGP (Online Grocery) at Walmart, Inc.
Brett BakerBrett Baker
Asset Protection Operations Coach Store 363 at Walmart, Inc.Asset Protection Operations Coach Store 363 at Walmart, Inc.
Ashley SmithAshley Smith
Senior Manager 2 - OSHA Compliance Supply Chain at Walmart, Inc.Senior Manager 2 - OSHA Compliance Supply Chain at Walmart, Inc.
David NovakDavid Novak
Seasonal Team Lead at Walmart, Inc.Seasonal Team Lead at Walmart, Inc.
Alejandro Perdomo PinoAlejandro Perdomo Pino
Freelance Laborer at LaborjackFreelance Laborer at Laborjack