Leslie Olivares
Winchester,VA
Summary
Versatile professional with extensive experience in high-volume distribution and event management. Skilled in problem resolution, scheduling, and team leadership to support seamless operations, and exceptional guest experiences. Known for adaptability and a detail-oriented approach in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Operations Problem Solver/ Assistant Supervisor
Kohls Distribution Center
Winchester
09.2017 - Current
- Acted as a lead problem-resolution resource for associates and supervisors across multiple departments
- Used CICS (Customer Information Control System) to research, correct, and reroute misdirected freight and inventory discrepancies
- Loaded and unloaded shipments from delivery trucks efficiently.
- Assisted in training new employees on proper handling techniques.
- Receive, process, pick, pack, and ship merchandise in a high-volume distribution environment.
Tasting Room Associate & Event Coordinator
Breaux Vineyards
Purcellville
03.2022 - 11.2024
- Managed musician bookings and scheduling, serving as the primary point of contact and ensuring seamless coordination before and during events.
- Organized event layouts to create engaging guest experiences.
- Provided on-site support during the day of the event including problem solving if necessary.
- Assisted guests throughout the duration of an event by providing directions or answering questions about available amenities.
- Managed point-of-sale transactions efficiently during busy periods.
- Guided customers in selecting wines based on preferences.
Freelance/ Event Staff
1099 Contract Work
Various, VA
11.2023 - 08.2025
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Oversaw event operations to ensure smooth execution.
- Ran the concession stand, preparing food and serving drinks to patrons.
- handled cash transactions and POS systems when required
- Completed final reviews of ceremony and banquet area setups to resolve last-minute issues.
- Educated patrons on current promotions and upcoming releases.
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
- Participated in team meetings and staff training sessions.
Server Trainer
Alamo Drafthouse
Winchester
06.2015 - 09.2017
- Provided excellent customer service to enhance guest dining experiences.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Assisted in training new servers on restaurant procedures and standards.
- Handled cash transactions and processed payments using POS systems.
- Performed opening and closing duties such as setting up the server stations, restocking supplies.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Skills
- Problem resolution
- Detail-oriented
- Wedding & Event Operations
- Vendor relations
- Multitasking in high-pressure environments
- Inventory management
- Point-of-sale transactions
- Adaptability
- Venue management
- Scheduling
- Team collaboration
- Attention to detail
- Customer Service
- Employee Training
- Event setup and breakdown
- Booth installation
- Food and beverage experience
Timeline
Freelance/ Event Staff
1099 Contract Work
11.2023 - 08.2025
Tasting Room Associate & Event Coordinator
Breaux Vineyards
03.2022 - 11.2024
Operations Problem Solver/ Assistant Supervisor
Kohls Distribution Center
09.2017 - Current
Server Trainer
Alamo Drafthouse
06.2015 - 09.2017
High School Diploma -
Sherando High School
References
References available upon request.
Education
High School Diploma -
Sherando High School
Stephens City, VA06-2014