Summary
Overview
Work History
Education
Skills
Volunteering
Websites
Timeline
Generic

Leslie Ortiz

Clayton,NC

Summary

I am a people-centered sales leader who prioritizes building strong relationships, empowering teams, and creating an environment where individuals thrive and succeed. As a Sales Manager, I focus on coaching, collaboration, and clear communication to drive performance and growth. I have demonstrated success in advancing company priorities through effective cross-team collaboration, data analysis and sales enablement.

Overview

14
14
years of professional experience

Work History

Sales Manager II

Weatherby Healthcare
Raleigh, NC
04.2023 - Current
  • Chair the company's call blast committee, partnering with sales enablement to successfully drive call initiatives, including a 22% increase in a lead generation campaign from Q1 2024 to Q1 2025.
  • Increase in team sales by over $3 million in GP from 2024 to 2025.
  • 2024 President's Club Winner Recipient.
  • Q1 and Q2 2025 Inspirational Leader Award Recipient.
  • Coach to pipeline health by monitoring new opportunities, client relationships, and consultant engagement.
  • Work cross-functionally with licensing, credentialing, payroll, travel, and other support teams to deliver seamless service.
  • Exhibit servant leadership through behavior-focused coaching, impactful goal setting, and collaborative problem solving.

Inside Sales Manager

Verizon
09.2020 - 04.2023
  • Coach, develop, and motivate a team to achieve multiple sales revenue goals, which resulted in various accolades of recognition, including finishing #1 in the territory for March, April, July, and September 2022.2022.
  • Assisted with the creation of a manual lead project throughout Inside Sales and with Customer Service operations.
  • I took the lead on a three-month sales revenue issue that led to the development of a multi-channel task force, including commissions, sales, and operations.
  • Created structure and accountability around lead generation, lead funnel, customer experience, and quota attainment.
  • Worked closely on projects with Sales Enablement field partners to support the relationship and resolve skill gaps between the two channels.

General Manager

Verizon
01.2017 - 08.2020
  • Conducted employee evaluations to provide adequate feedback and recognize quality performance.
  • Controlled regulatory risks by overseeing corporate compliance visits and adhering to protocol.
  • Ran a new store opening including inventory management, facilities development and employee coaching through change.
  • Ranked #1 team in SMB sales 2018 and 2019 in Territory.

Solutions Manager

Verizon
02.2014 - 12.2016
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.

Solutions Specialist

Verizon
06.2011 - 01.2014
  • Drive results through individualized approaches, empathy and tailored goals specific to customer needs.
  • Selected to be part of the impact group for district-wide development of Solutions Specialists looking to move into leadership roles.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.

Education

Master of Arts -

Norwich University
Northfield, VT
06.2014

Bachelor of Arts -

SUNY College At Geneseo
06.2011

Associate of Arts -

Onondaga Community College
06.2009

Skills

  • Performance Improvement
  • Relationship Building
  • Leadership Development
  • Strategic Planning
  • Data Analysis and Reporting
  • Issue and Conflict Resolution
  • Sales Forecasting
  • Team Management
  • Salesforce Experience
  • Tableau Experience

Volunteering

Triangle Area Parenting Support Jun 2019- Jun 2021

Raleigh, North Carolina

Board Acting Chair/Vice Chairman

  • Engaged in fundraising and resource development efforts by reaching out to interested partners and donors.
  • Drove board training and development through creating training manual and partnering with professional board services to foster connection between the board and Executive Director.
  • Served as advisor to Executive Director regarding strategic plans and board resolutions.
  • Ran and created strategic agendas for monthly board meetings.

Websites

Timeline

Sales Manager II

Weatherby Healthcare
04.2023 - Current

Inside Sales Manager

Verizon
09.2020 - 04.2023

General Manager

Verizon
01.2017 - 08.2020

Solutions Manager

Verizon
02.2014 - 12.2016

Solutions Specialist

Verizon
06.2011 - 01.2014

Master of Arts -

Norwich University

Bachelor of Arts -

SUNY College At Geneseo

Associate of Arts -

Onondaga Community College

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