Leslie Peraza Mendoza
Overview
1
1
Certification
6
6
years of professional experience
Work History
Customer Service Representative
Delta Medical Supply Group
Fayetteville, AR
08.2025 - Current
- Improved resolution time with effective problem-solving for customer complaints.
- Delivered prompt service to prioritize customer needs.
- Managed timely and effective replacement of damaged or missing products.
- Provided exceptional customer support via phone and email, resolving inquiries efficiently.
- Processed orders accurately through internal systems, ensuring timely delivery of medical supplies.
Administrative Assistant
Community Clinic Nwa
Springdale, AR
10.2022 - 07.2025
- Managed appointment scheduling for patients, ensuring optimal clinic operations.
- Trained new administrative staff on office procedures and software utilization.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Assisted coworkers and staff members with special tasks on daily basis.
CNA/Admin
The Maples At Har-Ber Meadows
Springdale, AR
06.2020 - 09.2022
- Administered daily personal care and assisted residents with activities of daily living.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records and documentation in compliance with healthcare regulations.
- Collaborated with multidisciplinary teams to develop personalized care plans for residents.
Education
High School Diploma -
Springdale High School
Springdale, AR05.2020
Skills
Bilingual (English/spanish)
Multitasker
Interpreting
Customer service skills
Certification
• Certified Nursing Assistant
Timeline
Customer Service Representative
Delta Medical Supply Group
08.2025 - Current
Administrative Assistant
Community Clinic Nwa
10.2022 - 07.2025
CNA/Admin
The Maples At Har-Ber Meadows
06.2020 - 09.2022
High School Diploma -
Springdale High School