Leslie Pfeffer
Concord,NH
Summary
Dynamic Payroll Specialist with over 10 years of customer service experience at Cgi Business Solutions. Proficient in Workday Software, I excel in problem-solving and ensuring payroll accuracy. Recognized for enhancing employee satisfaction through effective communication and timely resolution of inquiries, contributing to a positive workplace culture.
Overview
11
11
years of professional experience
Work History
Payroll Specialist
Cgi Business Solutions
Auburn , NH
10.2024 - Current
- Coordinated with HR to ensure accurate employee data for payroll processing.
- Responded to employee inquiries regarding payroll and timekeeping.
- Reconciled payroll discrepancies by reviewing time sheets, production charts and wage tables.
- Processed and monitored sick pay, vacation pay, and other leave entitlements accurately.
- Processed garnishments, child supports, and levies in accordance with federal and state laws.
Human Resources Representative
Concord Hospital
Concord, NH
02.2024 - 10.2025
- Assisted with benefits administration, including open enrollment periods, health insurance changes, and 401 contributions.
- Administered employee benefits programs, including health insurance, and retirement plans.
- Completed onboarding and new hire orientation for employees.
- Interviewed job applicants to obtain information on work history, education or job skills.
- Provided guidance to managers regarding disciplinary action and performance issues.
Food Service Associate
Concord Hospital
Concord , NH
07.2014 - 02.2024
- Made meals in accordance with company standards and requirements.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Trained new hires on proper sanitation protocols and safe handling of kitchen tools.
- Monitored temperatures of prepared food and cold-storage areas.
- Operated cash register to process payments from customers.
- Gathered ingredients and cleaned and cut food items to prep recipes.
- Served prepared meals to customers in a timely manner.
Education
Communications
Southern New Hampshire University
Hooksett, NH12-2024
Associate of Arts - General Studies
New Hampshire Technical Institute
Concord, NH05-2020
Skills
- Over 10 years of customer service experience
- Skilled in Workday Software
- Problem-solving
- Decision-making
- Friendly, positive attitude
Timeline
Payroll Specialist
Cgi Business Solutions
10.2024 - Current
Human Resources Representative
Concord Hospital
02.2024 - 10.2025
Food Service Associate
Concord Hospital
07.2014 - 02.2024
Communications
Southern New Hampshire University
Associate of Arts - General Studies
New Hampshire Technical Institute
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