Professional driver with background in transporting clients safely and efficiently. Known for punctuality, discretion, and maintaining high standards of vehicle upkeep. Strong focus on team collaboration and adaptability, ensuring dependable service and client satisfaction.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Executive Chauffeur
Groove Productions & Entertainment
01.2007 - Current
Enhanced client satisfaction by providing timely and efficient transportation services.
Exercised discretion and confidentiality when handling sensitive information or high-profile passengers.
Drove VIPs to corporate events and meetings.
Assisted clients with luggage handling, demonstrating exceptional customer service skills.
Obtained necessary permits for special events or designated parking areas, ensuring seamless experiences for clients during events or meetings.
Continuously updated knowledge of local attractions, restaurants, hotels, and entertainment venues in order to provide informed recommendations to clients upon request.
Upheld high standards of cleanliness, sanitation, and service.
Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
Hired new drivers, maintained performance and managed customer service.
Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
Management Team Member
Chrysler
12.2020 - Current
Developed and implemented strategic plans, streamlining operations and increasing overall team efficiency.
Conducted regular performance reviews for direct reports, identifying areas of strength and opportunities for improvement.
Managed cross-functional projects, ensuring timely completion and alignment with company goals.
Fostered a culture of continuous improvement by encouraging team members to share feedback and ideas for operational enhancements.
Spearheaded employee engagement initiatives that increased morale and job satisfaction among staff members.
Enhanced communication between departments by establishing regular meetings and progress updates.
Oversaw risk management protocols, proactively identifying potential issues before they became significant problems.
Life Insurance Agent
American Income Life Insurance Company
04.2016 - 03.2019
Participated in professional development opportunities such as training sessions and conferences to stay informed on best practices within the life insurance industry.
Generated leads through cold-calling, networking and other outreach methods.
Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
Retained existing clientele through regular follow-ups, policy reviews, and timely adjustments based on changing circumstances or needs.
Collaborated with underwriters to expedite approval processes, minimizing wait times for clients seeking coverage.
Education
General Studies
Oakland Community College
Bloomfield Hills, MI
Skills
Customer service
Time management
Documentation and reporting
Organizational development
Staff management
Operations management
Inventory management
Recruiting and interviewing
Certification
Licensed Groove Productions & Entertainment - 17 years
Licensed American Income Life Insurance - 3 years
Timeline
Management Team Member
Chrysler
12.2020 - Current
Life Insurance Agent
American Income Life Insurance Company
04.2016 - 03.2019
Executive Chauffeur
Groove Productions & Entertainment
01.2007 - Current
Licensed Groove Productions & Entertainment - 17 years
Licensed American Income Life Insurance - 3 years
General Studies
Oakland Community College
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