Leslie Ramirez
Longmont,CO
Summary
Hard worker who has been able to provide 6+ years of great customer service. Looking for an opportunity to use my skills and abilities to contribute to company success.
Overview
5
5
years of professional experience
Work History
Biligual Admistrative Assistant
Boulder Vision Associates
Boulder, CO
03.2024 - Current
- Greeted visitors, clients and guests in a professional manner.
- Organized and maintained filing systems for documents and records.
- Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
- Developed positive relationships with internal customers through effective communication techniques.
- Maintained front desk to provide positive first impression.
- Scheduled appointments and confirmed vision insurance
Barista Shift Lead
Ziggis Coffee
Longmont, Colorado
01.2021 - 03.2024
- Oversaw daily operations and ensured smooth coffee shop workflows.
- Trained new baristas on beverage preparation and customer service techniques.
- Managed inventory levels and restocked supplies as needed during shifts.
- Collaborated with team members to improve service efficiency and quality.
- Handled cash register transactions accurately and efficiently during peak hours.
Education
High School Diploma -
Silver Creek High School
Longmont05-2020
Bachelor of Science - Biology
Metropolitan State University of Denver
Denver, COSkills
- Bilingual communication
- Scheduling appointments
- Front desk operations
- Customer inquiries
- Staff training
- Fast learner
Timeline
Biligual Admistrative Assistant
Boulder Vision Associates
03.2024 - Current
Barista Shift Lead
Ziggis Coffee
01.2021 - 03.2024
High School Diploma -
Silver Creek High School
Bachelor of Science - Biology
Metropolitan State University of Denver