Leslie Roach

• Offered office-wide software support and training, troubleshooting issues and optimizing usage.
• Executed record filing system to improve document organization and management.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

• Delivered clerical support by handling range of routine and special requirements.
• Streamlined processing procedures for various financial and employee documents to improve traceability.
• Interacted with customers by phone, email or in-person to provide information.
• Executed record filing system to improve document organization and management.
• Verified accuracy of business records by consistently updating customer information.
• Completed clerical tasks such as filing, copying and distributing mail.

Answered phones and assisted customers. Posted payments accurately to customers accounts. Enters data for listings of mobile homes and boats.

• Helped with office tasks, taking messages, scanning documents and answering phone inquiries.
• Assisted with recordkeeping to maintain data for ongoing grant funding and regulatory compliance.
• Sorted deliveries and delivered to proper departments

• Entered figures using 10-key calculator to compute data quickly.
• Verified deposits, rectified discrepancies and processed end-of-day paperwork with accuracy.
• Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.