Leslie Romero
Glendale,AZ
Summary
Dynamic and dedicated Restaurant Server with a proven track record at a family business, excelling in customer satisfaction and guest service. Expert in food and beverage pairings, I fostered warm relationships with patrons while maintaining a pristine dining environment. Recognized for resolving customer complaints swiftly, enhancing overall dining experiences.
Overview
1
1
year of professional experience
Work History
Restaurant Server
Family Business
Glendale, AZ
02.2024 - 02.2025
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
- Handled customer complaints professionally, resolving issues promptly to maintain positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
- Promoted a safe working environment by adhering to food safety standards and best practices.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- An excellent cook
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
Maryville High School
St. Louis, MOSkills
- Customer satisfaction
- Order taking
- Organization
- Guest service
- Cleanliness
- Food and beverage pairings
- Food station setup
- Dish preparation
- Guest seating management
- Food running
Speak Spanish
in Spanish can take order in Spanish.
Languages
Spanish and English
Full Professional
Timeline
Restaurant Server
Family Business
02.2024 - 02.2025
Maryville High School