Leslie Saelee
Grand Rapids,MI
Summary
Experienced customer service worker, with a knowledge of medical billing & coding processes and a background in the healthcare field. An organized, hard working individual, who is eager to learn new skills and problem solve to reach the goals of her employer.
Overview
6
6
years of professional experience
Work History
Digital Team Member
Meijer
05.2021 - Current
- Collecting grocery items in a timely manner for customers to conveniently grab at a specified time.
- Ensuring product quality and accuracy for each customer that comes through the order line.
- Pulling orders from shelving units to bring carside to the customer after verifying identification so each customer receives the correct order.
- Troubleshooting ZEBRA personal shopping app when problems occur.
- Working efficiently with a team of Digital Members, but also independently.
Outpatient Phlebotomist
Trinity Health
12.2022 - 08.2023
- Ensure patient’s orders are accurate within EPIC
- Validating patient information and safely collecting patient specimens
- Processing specimens accurately to be tested downtown.
Cashier
Meijer
08.2019 - 05.2021
- Responsible for providing proficient, fast, and friendly customer service at the front of the store
- Ensuring product quality while shopping customer’s online orders
- Safely delivering groceries to customer’s car side
- Coordinating customer order pickup and team member’s breaks and workload.
Phlebotomist
Eaton Rapids Medical Center
05.2018 - 09.2019
- Showcase blood draw skills, follow blood draw procedures, practice lab safety, prepare and send out specimens to be analyzed.
Phlebotomy Externship
Eaton Rapids Medical Center
03.2018 - 05.2018
- Showcased phlebotomy skills in a professional setting and grew skills to be more effective and safer.
Education
Certified Coding Specailist - Health Information & Technology
AHIMA
Grand Rapids10.2024
Certificate of Completion in Medical Billing and Coding -
Devry University
Chicago, IL09.2024
Certificate of Completion for Phlebotomy -
Lansing Community College
Lansing, MI05.2018
Skills
- Proficient ICD-10-PCS, ICD-10-CM, and CPT codes
- Knowledgeable in using 3M technologies/MS-DRG Software
- Knowledgeable in CMS-1500 and CMS-1450 reimbursement forms
- Strong understanding of EPIC systems
- Strong understanding of human anatomy and physiology
- Proficient in Microsoft Word, PowerPoint, and Excel
- Organized, hard worker, stays on task, problem solver, fast learner, gets things done in a timely fashion
- Proficient in customer service
- Strong team player
- Pathopharamcology
Timeline
Outpatient Phlebotomist
Trinity Health
12.2022 - 08.2023
Digital Team Member
Meijer
05.2021 - Current
Cashier
Meijer
08.2019 - 05.2021
Phlebotomist
Eaton Rapids Medical Center
05.2018 - 09.2019
Phlebotomy Externship
Eaton Rapids Medical Center
03.2018 - 05.2018
Certified Coding Specailist - Health Information & Technology
AHIMA
Certificate of Completion in Medical Billing and Coding -
Devry University
Certificate of Completion for Phlebotomy -
Lansing Community College
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