Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Team Lead
Visionworks
02.2022 - Current
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Offered advice and assistance to customers, paying attention to special needs or wants.
Informed customers about special promotions and provided detailed information for various products.
Student Services Assistant
UTEP
12.2019 - 06.2020
Explained and documented types of services to be provided for students, and responsibilities to be taken by personal financial advisor.
Supported student social, emotional and academic development.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.