Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leslie Salazar

Laredo,TX

Summary

A outgoing professional looking for a career in the Medical field as an EKG Technologist with over 10 years of extensive experience in customer service.

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Concentrix
08.2023 - Current
  • Responded to customer requests for products, services, and company information.
  • Delivered prompt service to prioritize customer needs.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Implemented and developed customer service training processes.

Home Health Aide

Friendly Care Primary Services
08.2021 - Current
  • Assisted disabled clients to support independence and well-being.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Retail Merchandiser

Hallmark
05.2018 - 09.2020
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.

Pharmacy Technician

Cks Healthcare
04.2015 - 07.2018
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Entered and processed patients' prescriptions into internal system.
  • Counted and labeled prescriptions with correct item and quantity.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Assistant Manager

Family Dollar
02.2014 - 08.2015
  • Generated repeat business through exceptional customer service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

Certificate - EKG Technician

National Health Career Association
Leawood, KS
05.2024

Skills

  • Complaint resolution
  • Call escalation
  • Microsoft Excel
  • POS systems expert
  • Member account management

Timeline

Customer Service Representative

Concentrix
08.2023 - Current

Home Health Aide

Friendly Care Primary Services
08.2021 - Current

Retail Merchandiser

Hallmark
05.2018 - 09.2020

Pharmacy Technician

Cks Healthcare
04.2015 - 07.2018

Assistant Manager

Family Dollar
02.2014 - 08.2015

Certificate - EKG Technician

National Health Career Association

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Leslie Salazar