- Road Trips
- Adventure Travel
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Stand-up Paddleboarding (SUP)
- Hiking
- Camping
- Gardening
- Outdoor Recreation
- Dancing
- Swimming
- DIY and Home Improvement
- Reading
- Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Growing herbs, vegetables, or fruits in home gardens
- Learning new cooking techniques and expanding my culinary skills
- Music
- Bread Making
- Baking
- I enjoy cooking for friends and family gatherings
Leslie Spears
Kooskia,ID
Summary
Dedicated professional with a focus on multitasking and organization in postal services. Known for attention to detail and a strong commitment to meeting deadlines while ensuring customer satisfaction. Cash handling skills in daily operations, integrity, and above all, a strong commitment to protecting the sanctity of the mail.
Experienced with clerical tasks and administrative support. Utilizes organizational skills to maintain accurate records and ensure smooth office operations. Knowledge of office procedures and customer service to enhance workflow and team productivity.
Friendly PTF Clerk with in-depth knowledge of post office products and services. Proven record fostering positive relationships with customers. Successful in tactfully resolving issues relating to delivery, mail theft, and lost or damaged mail.
Overview
7
7
years of professional experience
Work History
PTF Clerk
USPS
Kooskia, ID
07.2022 - Current
- Processed incoming and outgoing mail efficiently, ensuring timely delivery and adherence to postal regulations.
- Operated advanced sorting machinery to streamline mail handling operations and improve workflow efficiency.
- Assisted in training new staff on standard operating procedures and safety protocols for mail processing.
- Maintained accurate records of mail transactions, contributing to improved tracking and accountability measures.
- Collaborated with team members to identify process improvements that reduced delays in mail distribution.
- Conducted regular quality checks on sorted mail to ensure compliance with USPS standards and protocols.
- Implemented best practices for inventory management of postal supplies, reducing waste and enhancing resource utilization.
- Provided exceptional customer service by addressing inquiries related to postal services and resolving issues promptly.
- Enhanced workplace safety by maintaining a clean and organized work environment.
- Handled difficult customer situations calmly, resolving issues effectively without escalation or negative impact on operations.
- Managed inventory levels for postal supplies, ensuring adequate stock was available for daily operations without excess waste or shortages.
- Collaborated with team members to complete daily tasks efficiently, resulting in increased overall performance.
- Assisted in training new employees on proper procedures for handling mail and packages, ensuring consistency in quality of service.
- Improved customer satisfaction by providing efficient and accurate postal services.
- Contributed to the achievement of service metrics targets by consistently meeting deadlines for mail processing and delivery.
- Ensured proper handling of fragile items by following appropriate packing guidelines, minimizing damage incidents during transit.
- Provided top-notch service to customers with timely processing of money orders, passport applications, and other postal products.
- Supported the improvement of internal processes through effective communication with management and coworkers.
- Developed positive relationships with customers through friendly interactions, gaining trust and loyalty over time.
- Maintained up-to-date knowledge of USPS regulations to provide accurate information to customers regarding mailing options and pricing.
- Optimized efficiency by quickly adapting to changes in USPS policies, processes, and technology updates.
- Adhered strictly to privacy regulations when dealing with sensitive customer information or confidential materials.
- Managed high volumes of mail during peak seasons while maintaining a strong focus on customer satisfaction.
- Exhibited outstanding problem-solving skills when faced with challenges related to shipping delays or misdirected packages.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed mail and computed pricing amounts.
- Provided service and sales to walk-in customers.
- Monitored inventory of postage stamps and made orders to replenish.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Prepared reports to track mail volumes, fees and other related data.
- Used computer systems to track packages and update client information.
- Utilized customer service skills to provide exceptional service for repeat clientele.
- Added accurate data entry into computer system to complete transactions.
PTF Clerk
USPS
Orofino, ID (Ahsahka Office)
05.2022 - 07.2022
- Increased productivity by streamlining sorting procedures for incoming and outgoing mail.
- Demonstrated versatility within the role by performing various duties including retail sales support, data entry, and mailroom functions.
- Operated automated sorting equipment proficiently, reducing manual labor efforts required for package handling tasks.
- Reduced errors in mail delivery by diligently checking addresses and postage requirements for accuracy.
- Sorted mail according to size, shape and destination.
- Processed incoming and outgoing mail efficiently, ensuring timely delivery and adherence to postal regulations.
- Provided exceptional customer service by addressing inquiries related to postal services and resolving issues promptly.
- Handled difficult customer situations calmly, resolving issues effectively without escalation or negative impact on operations.
- Maintained up-to-date knowledge of USPS regulations to provide accurate information to customers regarding mailing options and pricing.
- Adhered strictly to privacy regulations when dealing with sensitive customer information or confidential materials.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Weighed mail and computed pricing amounts.
- Provided service and sales to walk-in customers.
- Monitored inventory of postage stamps and made orders to replenish.
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
Cook
Kooskia Cafe
Kooskia, ID
09.2021 - 04.2022
- Prepared diverse menu items adhering to established recipes and quality standards.
- Ensured compliance with health and safety regulations during food preparation and storage.
- Collaborated with team members to streamline kitchen operations and improve service speed.
- Trained new staff on cooking techniques, food safety, and kitchen equipment usage.
- Monitored inventory levels, assisting in ordering supplies to maintain stock availability.
- Implemented efficient workstations that reduced prep time and improved workflow efficiency.
- Assisted in developing seasonal menus, incorporating customer feedback and local ingredients.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.
- Tasted, smelled, and pierced food with fork to verify sufficient cooking.
- Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
- Mentored junior cooks in refining culinary skills through hands-on guidance.
- Improved menu offerings, incorporating seasonal ingredients and innovative cooking methods.
- Collaborated with management team to develop new menu items.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Maintained food safety and sanitation standards.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Managed opening and closing shift kitchen tasks.
- Measured, weighed, and mixed appropriate ingredients according to recipe directions.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Measured and mixed ingredients according to precise recipes for best results.
Meat Wrapper
Cloningers Harvest Foods
Kamiah, ID
04.2020 - 08.2021
- Operated packaging machinery to wrap various meat products efficiently.
- Ensured compliance with food safety standards during all wrapping processes.
- Collaborated with team members to optimize workflow and reduce waste.
- Trained new staff on best practices for meat wrapping and safety protocols.
- Maintained cleanliness and organization of work area to promote efficiency.
- Implemented improvements in wrapping techniques, enhancing overall productivity.
- Enhanced overall customer satisfaction by providing prompt and accurate meat wrapping services.
- Replenished cases through shifts to maintain consistent sales.
- Kept shelves and display cases organized, products fronted and expired items removed.
- Provided excellent customer service through friendly interactions and quick resolution of any issues or concerns.
- Maintained a clean and organized work area, ensuring compliance with food safety regulations.
- Ensured optimal product freshness by closely monitoring inventory levels and rotating stock as needed.
- Demonstrated strong multitasking abilities by efficiently managing multiple customer requests and maintaining a high level of service quality.
- Minimized spoilage by using first-in-first-out stock management processes.
- Improved efficiency by properly labeling all wrapped meats with relevant information such as weight, price, and expiration date.
- Upheld department presentation standards with regular cleaning.
- Weighed, wrapped and labeled meat products for sale to grocery customers.
- Identified cuts of meat, grading and pricing accordingly.
- Wrapped meat produce to maintain quality, freshness and condition.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Stocked, rotated and priced merchandise to meet store standards.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Adhere to safety and cleanliness standards and maintained equipment.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Calculated weight and quantity of meat to determine appropriate pricing for customers.
- Packaged and labeled meat items in preparation for sale to customers.
- Cut meats to customer specifications and answered questions about specialty products.
- De-boned and ground meat to prepare cuts and portions for sale.
- Trimmed fat to remove undesirable parts from cuts of meat.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
Meat Wrapper
Hamilton Marketplace
Hamilton, MT
08.2019 - 03.2020
- Monitored inventory levels of packaging supplies and reported shortages promptly.
- Assisted in quality control inspections to guarantee product freshness and safety.
- Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
- Supported cross-functional team efforts by assisting with tasks in other departments as needed, contributing to overall store success.
- Offered samples of cheese and other items related to meat purchases to entice sales.
- Protected consumers by consistently following food handling and safety guidelines.
- Unloaded new product from delivery vehicles and moved efficiently to cooler and freezer for proper storage.
- Assisted management in conducting inventory audits, helping maintain accurate records for ordering purposes.
- Prepared custom orders for customers, including specialty cuts and marinades, resulting in repeat business.
- Helped managers place accurate product orders by offering feedback on customers' current desires and purchasing trends.
- Reduced waste by accurately measuring and cutting appropriate portions of meat according to customer requests.
- Assisted customers in selecting the right cuts of meat for their needs, offering expert advice on preparation methods.
- Contributed to increased sales through attractive meat displays, showcasing the variety of cuts available.
- Assisted customers with selecting types and cuts of meat by answering questions and offering recommendations.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Used boning knife, skewers and twine to shape, lace, and tie roasts.
- Verified proper inventory levels, product quality, and freshness to prevent sale of spoiled products.
- Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases.
- Replenished butcher counter displays to maintain fresh, appealing produce.
- Maintained cleanliness and safety standards to prevent contamination and comply with regulations.
- Managed waste and disposal to comply with environmental regulations and minimize waste.
- Promoted new meat options to offer customers unique and appealing choices.
- Set up displays and stocked shelves with fresh meats, rotating stock for quality.
- Adjusted machine settings to accommodate different cuts of meat.
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Received and inspected meat deliveries to verify quality and safety of products.
- Monitored and controlled inventory to manage stock levels and prevent waste.
- Operated packaging machinery to wrap various meat products efficiently.
- Ensured compliance with food safety standards during all wrapping processes.
- Implemented improvements in wrapping techniques, enhancing overall productivity.
- Enhanced overall customer satisfaction by providing prompt and accurate meat wrapping services.
- Replenished cases through shifts to maintain consistent sales.
- Kept shelves and display cases organized, products fronted and expired items removed.
- Provided excellent customer service through friendly interactions and quick resolution of any issues or concerns.
- Maintained a clean and organized work area, ensuring compliance with food safety regulations.
- Ensured optimal product freshness by closely monitoring inventory levels and rotating stock as needed.
- Minimized spoilage by using first-in-first-out stock management processes.
- Weighed, wrapped and labeled meat products for sale to grocery customers.
- Upheld department presentation standards with regular cleaning.
- Identified cuts of meat, grading and pricing accordingly.
- Wrapped meat produce to maintain quality, freshness and condition.
- Labeled meat items clearly and accurately with allergen information and expiration dates.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Stocked, rotated and priced merchandise to meet store standards.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Adhere to safety and cleanliness standards and maintained equipment.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
- Trimmed fat and removed bones for high-quality, well-presented cuts of meat.
- Calculated weight and quantity of meat to determine appropriate pricing for customers.
- Packaged and labeled meat items in preparation for sale to customers.
- Cut meats to customer specifications and answered questions about specialty products.
- De-boned and ground meat to prepare cuts and portions for sale.
- Trimmed fat to remove undesirable parts from cuts of meat.
- Disassembled and properly cleaned meat-cutting machines, avoiding contamination.
Education
High School Diploma -
CVHS
Kooskia, ID05-2000
Skills
- Professionalism and discretion
- Cash handling experience
- Problem-solving skills
- Handling and sorting mail
- Package handling
- Postal regulations
- Distribution services
- Retail sales
- Documentation
- Federal guideline proficiency
- Regulatory compliance
- Delivery routes
- Postal law proficiency
- Fee collection
- Confidentiality
- Teamwork and collaboration
- Customer service
- Attention to detail
- Multitasking
- Reliability
- Safety procedures
- Security procedures
- Computer literacy
- Record keeping
- Physical stamina
Interests
Timeline
PTF Clerk
USPS
07.2022 - Current
PTF Clerk
USPS
05.2022 - 07.2022
Cook
Kooskia Cafe
09.2021 - 04.2022
Meat Wrapper
Cloningers Harvest Foods
04.2020 - 08.2021
Meat Wrapper
Hamilton Marketplace
08.2019 - 03.2020
High School Diploma -
CVHS