Summary
Overview
Work History
References
Timeline
Generic

Leslie Tippett

Arnold,MD

Summary

I am a personable and friendly individual with excellent communication skills, making me well suited for a phone-based role. I have a natural ability to connect with people, ensuring a positive and pleasant experience for callers. My patience and problem solving skills allow me to efficiently handle customer inquiries, provide support and resolve complaints. I am confident that my positive attitude and approachable demeanor will make me a valuable asset to your team.

Overview

23
23
years of professional experience

Work History

Restaurant Hostess

Osteria177
Annapolis, MD
05.2024 - Current
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Answered phones, managed reservations, waitlists, and special requests for our guests.
  • Created a welcoming and pleasant atmosphere with my positive attitude.

Office Manager

D&A HVAC
Beltsville, MD
07.2008 - 09.2014
  • Maintained filing system for records, correspondence and other documents.
  • Answered phone calls, responded to emails, and wrote business proposals.
  • Scheduled and Coordinated appointments and estimates for our clients.

Office Manager

Mickey's Iron Work
Hyattsville, MD
11.2004 - 03.2008
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls

Teller

Apl Federal Credit Union\
Laurel, MD
06.2003 - 11.2004
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
  • Balanced cash drawers on a daily basis.
  • Provided exceptional customer service while accurately processing routine transactions.

Manager on Duty

Enjoy Flowers
Laurel, MD
10.2001 - 06.2003
  • Greeted customers and answered their inquiries about flower arrangements.
  • Arranged bouquets according to customer specifications.
  • Assisted with the selection of flowers, plants, cards, and other items for purchase.

References

Michael Sites                                              Arturo Ottaviano                                George Bowers

Owner Of Mickey's Iron Works             Owner of Osteria 177                        Family Friend

Hyattsville, MD. 20781                          Annapolis, MD. 21401                      Beltsville, MD. 20705

(301) 277-4141                                        (410) 267-7700                                (410) 726-6782

Mickeysiron@aol.com                           Osteria177@yahoo.com                  GeoBowers@verizon.net

Timeline

Restaurant Hostess

Osteria177
05.2024 - Current

Office Manager

D&A HVAC
07.2008 - 09.2014

Office Manager

Mickey's Iron Work
11.2004 - 03.2008

Teller

Apl Federal Credit Union\
06.2003 - 11.2004

Manager on Duty

Enjoy Flowers
10.2001 - 06.2003
Leslie Tippett