BILINGUAL MEDICAL ADMINISTRATIVE ASSISTANT
Specialty Clinic Of Austin
Austin, Texas
07.2013 - 03.2016
- Managed patient scheduling and appointment coordination for multiple specialty providers.
- Processed patient information and maintained accurate medical records in electronic system.
- Communicated effectively with patients to address concerns and provide support.
- Organized office workflow and maintained a clean, efficient reception area.
- Handled incoming calls and directed inquiries to appropriate medical staff promptly.
- Collaborated with healthcare team to ensure seamless patient care delivery.
- Prepared necessary documentation for patient visits and follow-up appointments efficiently.
- Entered patient demographic information into the Electronic Health Records system.
- Answered phones, scheduled appointments, and provided general information to callers.
- Assisted in billing activities by submitting claims electronically, mailing paper claims to payers and following up on unpaid or denied claims.
- Prepared patient charts for upcoming appointments, including collecting patient history forms and other relevant documents.
- Conducted patient intake interviews to collect medical information and insurance details.