Leslie Vargas-Lopez
Rogers, AR,AR
Summary
Detail-oriented professional with strong communication and organizational skills. Experienced in managing client relations and enhancing client experiences through effective scheduling and problem resolution.
Positive and proactive individual with a background in customer service and administrative support. Skilled in overseeing reception operations and maintaining organization, ready to enhance client interactions and operational flow.
Offering strong communication and organizational abilities, eager to learn and develop in professional environment. Brings ability to pick up new tasks quickly and adapt to various responsibilities efficiently. Ready to use and develop administrative and customer service skills.
Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Receptionist
Designer Barber & Stylist School
Springdale, AR
07.2025 - Current
- Greeted and assisted clients, ensuring a welcoming atmosphere in reception area.
- Managed appointment scheduling and maintained organized calendar for staff and clients.
- Handled incoming calls, directing inquiries to appropriate personnel efficiently.
- Processed client payments and maintained accurate records of transactions.
- Assisted in maintaining cleanliness and organization of reception area and waiting room.
- Provided information about services offered, enhancing client understanding of available options.
- Coordinated communication between stylists and clients, facilitating smooth operational flow.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
Cashier
La Huerta Mexican Grill
Fort Smith, AR
03.2024 - 07.2025
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the dining area, enhancing overall guest experience.
- Assisted in training new cashiers on operating procedures and point-of-sale systems.
- Collaborated with team members to streamline checkout processes during peak hours.
- Managed inventory levels by restocking supplies and notifying management of shortages.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Northside High School
Fort Smith, ARSkills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Customer/Client relations
- Verbal and written communication
- Scheduling
- Greeting and seating clients
- Office administration
- Data inputting
- File management
- Administrative support
- Calendar management
- Typing speed
- Service-oriented mindset
Certification
- CET - EKG Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
Designer Barber & Stylist School
07.2025 - Current
Cashier
La Huerta Mexican Grill
03.2024 - 07.2025
High School Diploma -
Northside High School