Summary
Overview
Work History
Skills
Reference
Timeline
Generic

Leslie Villa

Las Vegas,NV

Summary

Reliable Cage Cashier known for high productivity and efficient task completion. Excel in communication, problem-solving, and time management, contributing to enhanced customer satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

Casino Cage Cashier

SAHARA Las Vegas
Las Vegas, Nevada
07.2025 - Current
  • Processed customer transactions, including cashing checks, redeeming chips and tokens, and exchanging currency.
  • Balanced the cash drawer at the beginning and end of each shift.
  • Verified customer identification to ensure compliance with gaming regulations.
  • Maintained an accurate record of all transactions in the casino's computer system.
  • Organized paperwork associated with casino cage operations such as check-cashing forms, customer credit applications.

Casino Cage Cashier

Cromwell Hotel & Casino
Las Vegas
04.2023 - 06.2025
  • Managed the payment of jackpots and other winnings to customers in a timely manner.
  • Ensured that all cage operations were conducted in accordance with established policies and procedures.
  • Followed up on outstanding debts owed by patrons to the casino.
  • Balanced the cash drawer at the beginning and end of each shift.
  • Processed customer transactions, including cashing checks, redeeming chips and tokens, and exchanging currency
  • Verified customer identification to ensure compliance with gaming regulations.

Customer Service Representative

Barclays Bank Delaware
Las Vegas, NV
12.2021 - 06.2022
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Used approved scripts to de-escalate angry customers during telephone interactions.
  • Updated system with order specifics and customer details, preferences, and billing information.

Skills

  • Bilingual
  • Cash transaction reporting
  • Customer service
  • Conflict resolution
  • Records maintenance

Reference

Daisuke Miyamori

Manager, SAHARA Las Vegas

(702) 761-7253

Barry Chuch

Supervisor, SARAHA Las Vegas

(702) 761-7253

Timeline

Casino Cage Cashier

SAHARA Las Vegas
07.2025 - Current

Casino Cage Cashier

Cromwell Hotel & Casino
04.2023 - 06.2025

Customer Service Representative

Barclays Bank Delaware
12.2021 - 06.2022
Leslie Villa