History of effectively helping people through positive communication and individual coaching. Knowledgeable about collecting and analyzing data for further resources and goals.
Overview
13
13
years of professional experience
Work History
Employment Readiness Specialist and Certified Life Coach
Holistic Elements
Salt Lake City, UT
08.2019 - Current
Worked directly with Vocational Rehabilitation counselors and their clients
Conducted a thorough "Work Strategy Assessment" and provided a written report for all clients
Created a plan for each client with a timeline and goals to ensure proper employment
Provided written reports and had regular communication with the client's Vocational Rehabilitation
Counselor
Met with employers and followed up on a regular basis to check in with the client's progress
Reviewed, trained, assisted, and role played essential duties with the client's essential job duties
Identified and requested proper accommodations for clients on the job
Helped clients develop life skills
Found other support and encouragement resources for clients as they continued with their success
during the phase out period.
Leasing Associate
Rize Property Management
Salt Lake City, UT
10.2017 - 09.2019
Aware of all available properties and interested parties to ensure properties are filled with high quality
tenants as quickly as possible
Assisted applicants with the application process, questions & deposit handling
Ensured applications are processed in a timely manner
Ensured all documentation is in place to meet given rental criteria
Prepared leases and other documentation
Ensured move-in is successfully completed
Back up Receptionist to answer phones and schedule property showings
Back up with property marketing and renewals as needed
Showed properties as needed
Helped current tenants with questions and customer service
Able to work in a team and jump in to help when needed
Assisted with property management processes and tenant retention
Chiropractic Associates
West Jordan, UT
10.2015 - 10.2017
Led patients to exam rooms, answered general questions and prepared patients for the chiropractor by explaining process
Performed electric muscle stimulation, massage and mechanical traction therapies on patients under the chiropractor's supervision
Educated patients about supplements, procedures and chiropractor's instructions
Prepared patients for examinations, taking vital signs and updating medical histories
Helped Reception when needed.
Receptionist / Administrative Assistant
Coldwell Banker Commercial Advisors
04.2014 - 04.2015
Assisted with brokers and agents
Greeted numerous visitors, agents, brokers, clients, and vendors
Managed office supplies, vendors, organization and upkeep
Assisted with Mergers and Acquisitions
Kept office equipment functional and supplies well-stocked to promote efficient operations
Welcomed visitors, answered phone calls and maintained front reception desk
Organized files, faxed reports and scanned documents, maintaining front desk and reception area in
neat and organized fashion
Handled incoming calls and directed callers to appropriate department or employee
Sorted incoming mail and disseminated correspondence to applicable departments.
Director of Hourly Child Care
Jewish Community Center
Salt Lake City, UT
08.2007 - 01.2009
Communicated with parents and fostered strong professional relationships
Monitored compliance with state, federal and company regulations, standards and requirements
Hired, mentored and monitored qualified childcare staff
Inspected facility and activities to monitor safety, sanitation and procedures.
Administration Assistant
Rehab Care Physical Therapy
Salt Lake City, UT
08.2005 - 07.2007
Maintained confidentiality of records relating to clients' treatment
Consistently informed patients of financial responsibilities prior to services being rendered
Managed front office customer service, appointment management, billing and administration tasks
to streamline workflow
Helped patients' complete paperwork and explained processes and procedures
Managed incoming telephone calls, took messages and directed callers to personnel.
Receptionist
Phase II Consulting
Salt Lake City, UT
01.2003 - 05.2005
Delivered administrative support to team members by making copies, sending faxes, organizing
documents and rearranging schedules
Answered and directed incoming calls using multi-line telephone system
Maintained daily calendars, set appointments with clients and planned daily office events
Prepared packages for shipment by generating packing slips and setting up courier deliveries.
Education
National Certificate of Achievement in Employment Services -
Utah State University
Certified Professional Coach -
World Coaching Institute
Logan, UT
2015
Associate of Applied Arts - General Studies
Salt Lake Community College
2013
Myotherapy School of Massage
2009
Skills
Microsoft Office
Verbal and Written Communication
Professional and Courteous
Problem Solving
Stress Management
Career Planning
Critical Thinking
Resource Prioritization
Employment Barrier Identification
Needs assessment
Skill building
Assessments
Customer Focus & Orientation — Highly Proficient
Responding to customer situations with sensitivity - Highly Proficient
Additional Information
Authorized to work in the US for any employer
Timeline
Employment Readiness Specialist and Certified Life Coach
Holistic Elements
08.2019 - Current
Leasing Associate
Rize Property Management
10.2017 - 09.2019
Chiropractic Associates
10.2015 - 10.2017
Receptionist / Administrative Assistant
Coldwell Banker Commercial Advisors
04.2014 - 04.2015
Director of Hourly Child Care
Jewish Community Center
08.2007 - 01.2009
Administration Assistant
Rehab Care Physical Therapy
08.2005 - 07.2007
Receptionist
Phase II Consulting
01.2003 - 05.2005
National Certificate of Achievement in Employment Services -
Job Coach/Employment Placement Specialist at Contra Costa County Behavioral HealthJob Coach/Employment Placement Specialist at Contra Costa County Behavioral Health