Mya Coates
Oklahoma City
Summary
Dedicated Behavioral Health Professional with over four years of experience in hospital settings, specializing in crisis intervention, patient advocacy, and interdisciplinary collaboration. Expertise in documentation and de-escalation techniques. Pursuing a Bachelor's degree in Psychology to become a Licensed Marriage and Family Therapist, committed to supporting individuals through trauma and mental health challenges.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Life Coach
Top Level Impact
Oklahoma City
02.2025 - Current
- Conduct one-on-one coaching sessions.
- Develop personalized action plans.
- Provide goal setting and accountability.
- Practice motivational interviewing techniques.
- Assist clients with healthy relationship skills.
- Maintain confidentiality.
- Build rapport with diverse populations.
Mental Health Technician
SSM Health St. Mary's Hospital
Oklahoma City
06.2024 - Current
- Provided direct care to patients experiencing mental health crises.
- Assisted patients with activities of daily living while maintaining dignity and safety.
- Utilized verbal de-escalation techniques during behavioral emergencies.
- Conducted patient observations and documented behavioral changes accurately.
- Collaborated with nurses, therapists, psychiatrists, and physicians.
- Assisted with group activities and therapeutic programming.
- Maintained a safe and therapeutic environment.
- Followed HIPAA regulations and hospital safety protocols.
Health Unit Coordinator
INTEGRIS Health Edmond
Edmond
01.2022 - 06.2026
- Coordinated admissions, discharges, and transfers to ensure smooth patient transitions.
- Scheduled diagnostic procedures to optimize patient flow and care delivery.
- Maintained accurate patient records to support effective treatment and care decisions.
- Acted as the communication hub for physicians, nurses, patients, and families.
- Supported patient care through organization and administrative coordination.
- Ensured efficient unit operations.
- Managed confidential medical information while maintaining HIPAA compliance.
Education
Master of Science - Marriage And Family Therapy
Southeastern Oklahoma State University
Durant, OK05-2029
Bachelor of Science - Counseling Psychology
Southeastern Oklahoma State University
Durant, OK05-2027
Skills
Skills
- Crisis Intervention
- De-escalation
- Trauma-Informed Care
- Mental Health Support
- Patient Advocacy
- Case Documentation
- HIPAA Compliance
- Medical Terminology
- Therapeutic Communication
- Active Listening
- Critical Thinking
- Time Management
- Team Collaboration
- Microsoft Office
- Customer Service
- Conflict Resolution
Certification
- CPR
BLS
First Aid
Safe Crisis Management
Timeline
Certified Life Coach
Top Level Impact
02.2025 - Current
Mental Health Technician
SSM Health St. Mary's Hospital
06.2024 - Current
Health Unit Coordinator
INTEGRIS Health Edmond
01.2022 - 06.2026
Master of Science - Marriage And Family Therapy
Southeastern Oklahoma State University
Bachelor of Science - Counseling Psychology
Southeastern Oklahoma State University