Leslie Williams
Garden City,MI
Summary
Hardworking Automotive Technician with 30 years of experience in field. Positive and upbeat individual with enthusiasm for work and understanding of good customer service. Motivated to go above and beyond job requirements to satisfy customer needs, help team and meet business objectives.
Overview
30
30
years of professional experience
Work History
Automotive Technician
Penske Vehicle Services
Pontiac, MI
11.2019 - Current
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees and online knowledgebase.
- Wrote work orders and updated accounts in workshop computer.
- Completed customer orders and warranty services according to manufacturer specifications.
- Communicated issues to supervisor and helped develop solutions.
- Maintained cleanliness, safety and efficiency of garage.
- Procured, organized and managed parts inventories.
Automotive Technician
Roush Industries
Allen Park, MI
02.2018 - 05.2019
- Complete build of body in white prototype vehicles for Ford Motor Company from start to final drive.
- Parts ordering and coordination of missing system components.
- Garage services for company vehicles. Minor maintenance to complete rebuilds of multiple system components.
Automotive Technician
John's Automotive Repair
Garden City, MI
09.2006 - 11.2017
- Troubleshot and diagnosed faults with vehicle systems and components .
- Inspected damaged vehicles to estimate repair labor cost and required parts expense.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Explained estimates and determined repair timelines to manage customer expectations.
- Responded to customer telephone calls, emails and in-person requests for assistance.
- Maintained cleanliness, safety and efficiency of garage.
- Procured, organized and managed parts inventories.
- Maintained fleet vehicles in good working order by following preventive and corrective maintenance schedules according to OEM.
Education
High School Diploma -
Taylor School District
Taylor, MI06.1992
Skills
- Quality assurance inspections
- Customer Relations
- Troubleshooting and Diagnostics
- Maintenance Procedures
Timeline
Automotive Technician
Penske Vehicle Services
11.2019 - Current
Automotive Technician
Roush Industries
02.2018 - 05.2019
Automotive Technician
John's Automotive Repair
09.2006 - 11.2017
High School Diploma -
Taylor School District