Leslie Williams Lacy
North Port,FL
Summary
Organized professional with a background in office administration. Known for high productivity levels and the ability to efficiently complete tasks, ensuring smooth operations. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success and operational excellence.
Overview
15
15
years of professional experience
Work History
Office Assistant
Sonic Automotive
Fort Myers, FL
04.2019 - Current
- Maintained confidentiality of sensitive information and documents.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collected deposits or payments and arranged for billing.
- Created finance and lease contracts using various software to ensure proper funding with appropriate banks.
Lead Valet
Lexus of Louisville
Louisville, KY
09.2016 - 03.2019
- Assisted with scheduling shifts for valets based on peak hours and delegated tasks to other valet members.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Valet
Oxmoor auto group
Louisville, KY
08.2012 - 08.2016
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Maintained cleanliness of service area by sweeping, mopping and organizing.
- Assigned numbered tags to customers and vehicles.
- Cleaned interior and exterior of vehicles while parked at facility.
Associate
Champ’s Rollerdrome
Louisville, KY
06.2010 - 07.2013
- Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
- Ensured compliance with all safety standards while hosting events.
- Created fun and engaging experiences for guests by providing interactive games and activities.
- Ensured all necessary materials were present in each event space prior to opening doors for guests.
Education
High School Diploma -
Ballard High School
Louisville, KY06-2010
Skills
- Data entry
- Document management
- Customer service
- Billing administration
- Office software
- Scheduling management
- Event coordination
- Detail orientation
- Multitasking
Timeline
Office Assistant
Sonic Automotive
04.2019 - Current
Lead Valet
Lexus of Louisville
09.2016 - 03.2019
Valet
Oxmoor auto group
08.2012 - 08.2016
Associate
Champ’s Rollerdrome
06.2010 - 07.2013
High School Diploma -
Ballard High School