Leslie Woodard
Midlothian,VA
Summary
Proven track record in enhancing client relationships and policy analysis, evidenced by my role at Nationwide. Skilled in insurance product knowledge and problem-solving, I excel in tailoring insurance solutions to meet customer needs. My expertise has significantly improved client satisfaction and operational efficiency, demonstrating a strong blend of technical and interpersonal skills.
Overview
14
14
years of professional experience
Work History
Personal Lines Representative
Nationwide
09.2022 - Current
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
- Calculated premiums and established payment methods for sales.
Account Coordinator
Consumer Direct Care
11.2019 - 09.2022
- Managed and processed all incoming insurance coverage forms.
- Assisted case managers with inquires via email based system
- Conducted audits of information to ensure proper processing as need and documented all results.
Personal Care Aide
Quality Life Services
12.2010 - 11.2019
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Provided support, training and monitoring of client daily task and behaviors.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with medication administration and documentation.
Education
High School Diploma -
Huguenot High School
Richmond, VA05-1999
Skills
- Insurance product knowledge
- Client Relationship Building
- Strong negotiation
- Policy analysis
- Problem-solving abilities
- Problem-Solving
Timeline
Personal Lines Representative
Nationwide
09.2022 - Current
Account Coordinator
Consumer Direct Care
11.2019 - 09.2022
Personal Care Aide
Quality Life Services
12.2010 - 11.2019
High School Diploma -
Huguenot High School
Similar Profiles
Mirel MustaficMirel Mustafic
Business Development Manager at NationwideBusiness Development Manager at Nationwide
Theodore N. BiggersTheodore N. Biggers
Financial Services Representative at NationwideFinancial Services Representative at Nationwide
Antonia Sophia LlarenaAntonia Sophia Llarena
Fresh Graduate at NationwideFresh Graduate at Nationwide
ADITYA KAMISHETTYADITYA KAMISHETTY
Data Engineer at NationwideData Engineer at Nationwide
Nicholas RichmondNicholas Richmond
Emergency Recovery Coordinator/ Business Development Coordinator at Paul Davis of Greater RichmondEmergency Recovery Coordinator/ Business Development Coordinator at Paul Davis of Greater Richmond