Megan Foster
Casper,WY
Summary
Results-driven High Net Worth insurance agent accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style. Currently licensed in 27 states.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Personal Lines Account Manager
Element Risk Management
2021.02 - Current
- Managed a diverse book of business with attention to detail and accuracy, ensuring proper documentation was maintained for each account.
- Exceeded performance metrics consistently by efficiently managing workload and prioritizing tasks based on urgency and complexity levels.
- Assisted clients with policy changes, ensuring accurate adjustments were made to meet their specific needs.
- Improved client retention by providing exceptional customer service and addressing policy inquiries in a timely manner.
- Facilitated smooth transitions during times of company growth or restructuring by adapting quickly to new systems and processes while maintaining high-quality service standards.
- Conducted comprehensive policy reviews for clients, identifying gaps in coverage and recommending appropriate solutions.
- Maintained up-to-date knowledge of industry trends and regulations, allowing for informed recommendations to clients regarding their insurance needs.
- Provided ongoing support to colleagues experiencing higher workloads due to staff absences or fluctuations in business demands.
- Collaborated with sales team to cross-sell additional products, resulting in expanded portfolio offerings and increased revenue.
- Developed strong relationships with underwriters, effectively negotiating coverage options and rates on behalf of clients.
- Acted as a liaison between clients and claims adjusters, advocating for fair settlements while maintaining a professional and compassionate approach throughout the process.
- Successfully managed complex client cases involving multiple policy changes, coordinating with various internal departments and external partners to ensure efficient resolution.
- Contributed to business development efforts by actively participating in networking events and building connections within the local community.
- Enhanced client satisfaction through proactive outreach initiatives, including annual policy review reminders and personalized follow-up communications.
- Retained valuable clients during challenging market conditions by demonstrating expertise in risk management strategies tailored to individual circumstances.
- Conducted annual reviews of existing policies to update information.
- Negotiated contracts and terms of sale with potential customers.
- Identified and solicited sales prospects in agency databases.
- Conducted research and identified market trends to develop better strategies for sales.
- Determined financial needs by assessing existing coverage and aligning new products and services with long-term goals.
- Created sources for continuous client referrals within community and with businesses using extensive networking skills.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
- Collected premiums on or before effective date of coverage.
- Finalized sales and collected necessary deposits.
- Calculated premiums and established payment methods for sales.
- Analyzed risk factors to recommend appropriate coverage levels.
Insurance Sales Agent
Allstate
2020.09 - 2021.02
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Enhanced sales pipeline by targeting potential customers in various markets and utilizing effective marketing strategies.
- Generated quotes and proposals for clients to match individual needs.
- Expanded client base by generating referrals from satisfied customers and networking within the community.
- Conducted detailed needs assessments for prospective clients, ensuring comprehensive understanding of their insurance requirements.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Established credibility and trust with clients through transparent communication about policy options, costs, and benefits.
- Maximized revenue growth with proactive lead generation tactics and efficient time management skills.
- Developed sales strategies to increase sales of insurance policies.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
Office Manager
Reed Insurance Service, LLC
2007.03 - 2020.02
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Created, maintained and updated filing systems for paper and electronic documents.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Engaged in cross-selling and upselling sales practices to strengthen clients' insurance portfolios and increase agency's aggregate sales figures.
- Conducted agency sales meetings to communicate agency developments and discuss agents' sales figures and emerging opportunities.
- Guided agents through life, health, property and casualty insurance licensing and renewal processes.
- Prospected for new business by obtaining client referrals, making cold calls and engaging in referral business-building strategies.
- Adhered to legal requirements and agency and industry regulations in selling and servicing all insurance policies.
- Optimized agency sales and marketing campaign outcomes by coordinating efforts with corporate and local offices.
- Delivered exceptional customer service, promptly addressing inquiries and resolving complex issues.
- Negotiated favorable investment terms on behalf of clients to secure optimal returns while minimizing risks.
- Maintained cash flow by monitoring bank balances and cash requirements.
- Disciplined and motivated accounting team to maximize performance.
Education
High School Diploma -
Woodland High School
Woodland, WA06.1991
Skills
- Insurance product knowledge
- Industry Regulations Knowledge
- Underwriting principles
- Financial Acumen
- Quotes and sales
- Critical Thinking
- Customer follow-up
- Customer Engagement
- Client needs analysis
- Relationship Building
- Insurance Policy Sales
- Data Entry
- Property and Casualty Insurance
- Client Relations
Certification
- Licensed Property & Casualty Agent - 2007 - 2025
- 27 State licenses
Timeline
Personal Lines Account Manager
Element Risk Management
2021.02 - Current
Insurance Sales Agent
Allstate
2020.09 - 2021.02
Office Manager
Reed Insurance Service, LLC
2007.03 - 2020.02
High School Diploma -
Woodland High School
- Licensed Property & Casualty Agent - 2007 - 2025
- 27 State licenses
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