Accomplished Director of Human Resources and Business Manager at Ponderosa Hotel Management Services, adept in benefits administration and fostering a positive work environment. Implemented cost-saving strategies, ensuring compliance with labor laws, and enhanced HR operations. Skilled in HR analytics and coaching, I significantly reduced legal risks and improved employee satisfaction.
Overview
18
18
years of professional experience
Work History
Director of Human Resources
Ponderosa Hotel Management Services
Prescott, AZ
01.2006 - 05.2024
Managed the onboarding process, providing new hires with necessary tools for success from day one.
Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
Maintained "open door" policy to encourage employee communications and resolution of issues.
Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution, and employee accountability.
Maintained human resources regulatory compliance with local, state and federal laws.
Managed complex employee relations issues, reducing legal risks and maintaining a positive work environment.
Ensured compliance with all relevant labor laws, protecting both employees'' rights and the organization''s interests.
Structured compensation and benefits according to market conditions and budget demands.
Business Manager
Ponderosa Hotel Management Services
Prescott, AZ
01.2006 - 05.2024
Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
Oversee all commerical insurance polices for renewals and revisions.
Maintain relationships with numerous brokers for company insurance policies, benefit policies and 401K brokers.
Maintained contracts for office equipment at main office and 6 hotels,
Worked with investors with questions, concerns and hotel discounts.
Manage and renew Liquor Licenses for 3 hotel properties.