Dynamic Waitress with a proven track record at Ojos Locos Sports Cantina, enhancing customer retention through exceptional service and effective complaint resolution. Skilled in large party coordination and menu memorization, I developed a loyalty program that significantly boosted repeat visits, ensuring a memorable dining experience for all guests.
Work History
Waitress Supervisor
Ojos Locos Sports Cantina
Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
Developed loyalty program that increased repeat visits from customers.
Monitored dining area to ensure all guests received attentive service without delays.
Adapted quickly to menu changes, ensuring team was always informed and prepared.
Trained new hires in food handling and safety protocols to boost knowledge and performance.
Waitress Supervisor
Chili's Restaurant
Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
Access Service Operations Manager at Scottish Rite for Children | Ambulatory ServicesAccess Service Operations Manager at Scottish Rite for Children | Ambulatory Services