Summary
Work History
Education
Skills
Languages
Timeline
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Lesly  Carmona

Lesly Carmona

Dallas,TX

Summary

Dynamic Waitress with a proven track record at Ojos Locos Sports Cantina, enhancing customer retention through exceptional service and effective complaint resolution. Skilled in large party coordination and menu memorization, I developed a loyalty program that significantly boosted repeat visits, ensuring a memorable dining experience for all guests.

Work History

Waitress Supervisor

Ojos Locos Sports Cantina
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Developed loyalty program that increased repeat visits from customers.
  • Monitored dining area to ensure all guests received attentive service without delays.
  • Adapted quickly to menu changes, ensuring team was always informed and prepared.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.

Waitress Supervisor

Chili's Restaurant
  • Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.

Education

High School Diploma -

Skyline High School
Dallas, TX
09.2019

Skills

  • Customer service
  • Order taking
  • Cleanliness
  • Service quality
  • Memory retention
  • Guest engagement
  • Large party coordination
  • Menu memorization
  • High volume dining

Languages

Spanish
Full Professional

Timeline

Waitress Supervisor

Ojos Locos Sports Cantina

Waitress Supervisor

Chili's Restaurant

High School Diploma -

Skyline High School
Lesly Carmona