Lesly Flores
Las Vegas,NV
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Fast learner who quickly adapts to new financial platforms, technical tools, and workflows.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Accounts Payable/Accounts Receivable & Contracts
Honda of Downtown Los Angeles
Los Angeles, CA
08.2019 - 11.2021
- Managed full-cycle AP/AR operations utilizing Reynolds & Reynolds software, processing multi-department cash, check, and credit transactions for parts, service, and sales.
- Executed daily financial reconciliations, including balancing bank deposits against statements, updating general ledgers via Microsoft Excel, and maintaining sales tax-exempt and 1009 tax compliance documentation.
- Oversaw vendor relations and invoice lifecycle, auditing incoming invoices against repair/parts orders, preparing timely accounts payable checks, and managing collections for outstanding balances or bad checks.
- Audited and processed automotive sales contracts, ensuring total accuracy across DMV fees, sales tax calculations, finance commissions, aftermarket warranties, and manufacturer rebates.
- Coordinated dealership funding logistics by finalizing trade-in vehicle paperwork, clearing existing vehicle payoffs, and submitting finalized contract packages to banks and lienholder to secure prompt funding.
Contracts Clerk / Accounts Receivable Clerk
South Bay Lexus
Torrance, CA
11.2018 - 08.2019
- Audited and processed automotive sales contracts, verifying paperwork completeness and ensuring exact calculations for DMV fees, sales tax, finance commissions, vehicle rebates, and aftermarket warranties.
- Streamlined dealership funding logistics by managing trade-in documentation, disbursing payoff checks to banks for trade-in vehicles, and submitting contract packages to lienholder to expedite funding.
- Managed multi-department cash management and AR operations utilizing CDK software, accurately processing and posting cash, check, and credit card transactions for sales, service, and parts.
- Executed daily bank deposits and financial reconciliations, balancing department accounts against bank statements to ensure absolute accuracy, and processing authorized customer refunds for canceled products.
Business Development Center Representative
Martin Chevrolet
Torrance, CA
04.2016 - 11.2018
- Facilitated high-volume customer inquiries via phone and online channels, optimizing response efficiency, tracking customer retention metrics via Microsoft Excel, and coordinating follow-up communications to maximize satisfaction.
- Managed incoming vehicle logistics and inventory intake, executing Pre-Delivery Inspections (PDI), generating detailed repair orders, and utilizing Microsoft Excel to track loaner vehicle inventory and process transportation damage claims.
- Coordinated the dealership's courtesy loaner program utilizing TSD software, executing rental agreements and validating customer credentials—including driver's licenses, insurance, and payment methods—to ensure strict risk compliance.
- Supported service department operations and administration, collaborating with the Service Manager on payroll processing, auditing timesheets, and leveraging Microsoft Excel to track Service Advisor bonus pay structures.
Customer Service Representative
Hallmark Aviation (Qatar Airways and Allegiant Ait) LAX Airport
Los Angeles, CA
09.2015 - 04.2016
- Delivered premium passenger check-in and lounge services utilizing Altéa-CM and Amadeus CM systems, meticulously verifying ticketing details, seat assignments, dietary preferences, and elite Oneworld tier/Business Class benefits.
- Enforced strict FAA and TSA safety protocols, applying comprehensive training from Dangerous Goods and Airport Security courses to thoroughly screen baggage, carry-on allowances, and restricted items.
- Coordinated seamless boarding operations for international and domestic flights, executing prioritized boarding sequences for premium cabins and passengers requiring special assistance (infants, families, and disabled passengers).
- Generated accurate post-flight documentation, compiling and transmitting the critical "Gate Bag Message" report, including precise counts of passengers, luggage, dangerous goods, and actual flight departure times.
Education
Associate of Science -
College of Southern Nevada
Las Vegas, NV05-2026
Certification
Microsoft Office Specialist: Associate (Excel & Word) – Earned November 19, 2024
Languages
English
Spanish
Timeline
Accounts Payable/Accounts Receivable & Contracts
Honda of Downtown Los Angeles
08.2019 - 11.2021
Contracts Clerk / Accounts Receivable Clerk
South Bay Lexus
11.2018 - 08.2019
Business Development Center Representative
Martin Chevrolet
04.2016 - 11.2018
Customer Service Representative
Hallmark Aviation (Qatar Airways and Allegiant Ait) LAX Airport
09.2015 - 04.2016
Associate of Science -
College of Southern Nevada