Lesly Horton
North Oxford,MA
Overview
2
2
years of professional experience
Work History
Credit Collections Manager
Expert Staffing Partners
Worcester, MA
08.2021 - Current
- Enhanced revenue recovery by implementing effective credit collections strategies.
- Reduced delinquency rates through consistent monitoring and follow-up on overdue accounts.
- Streamlined collections processes for increased efficiency and effectiveness in collecting outstanding debts.
- Developed strong relationships with customers, fostering open communication to resolve payment issues promptly.
- Reduced bad debt write-offs through proactive account management and early identification of high-risk accounts.
Education
Diploma - Business Administration
Clinton High School
Clinton06.1983
Skills
- Software Proficiency
- Stress Management Techniques
- Ethical Conduct Awareness
- Debt Recovery Expertise
- Account Reconciliation Abilities
- Analytical Thinking Capacity
- Team Leadership Experience
- Adaptability and Flexibility
- Interpersonal Skills
- Credit Analysis Proficiency
- Decision Making Competence
- Problem Solving Aptitude
- Effective Communication Techniques
- Multitasking Capabilities
- Customer Relationship Management
- Payment Acceptance
- Analytical Reasoning
- Past Due Balance Management
- Account Reconciliation
- PeopleSoft Expert
- Report Preparation
- Expertise in Invoice and Payment Transactions
- Employee Retention
- Invoicing Expertise
- Monitoring Processes
- Proficient in Software
- Expertise in Software
- Decision-Making
- Critical Thinking
- Goal Setting
- Customer Service
- Willing to Learn
- Proactive and Focused
- Typing and 10-Key Entry
Timeline
Credit Collections Manager
Expert Staffing Partners
08.2021 - Current
Diploma - Business Administration
Clinton High School