Lesly Guadalupe Moran Samaniego
Tucson,AZ
Summary
Highly driven, results-oriented team leader who is motivated to execute organizational solutions. I am a bilingual professional who is academically proficient in oral and written Spanish with strong Interpersonal/communication skills. linkedin.com/in/lesly-moran- 58530b109
Overview
7
7
years of professional experience
Work History
Family Support Caseworker
U.S Committee for Refugees and Immigrants
Tucson, AZ
05.2023 - Current
- Provide culturally and linguistically appropriate post placement services and remote case management for Unaccompanied Children.
- Complete an individualized needs assessment with unaccompanied children and their sponsor, and develop case plans with particular attention to culture, language, and special circumstances.
- Provide information, education, referrals, outreach, advocacy, and support to unaccompanied children with the goal that each child receives the services they require to thrive in the U.S.
- Assess the safety and appropriateness of child's placement on an ongoing basis using child welfare principles and social work best practices through phone/video calls, interviews, and virtual visits.
Enrollment Advisor,
Pearson
Chandler, AZ
03.2020 - 05.2023
- Communicate and guide prospective students via call campaigns, emails, and SMS regarding the online programs, and enrollment process offered at Arizona State University (ASU)
- Advise prospective students on ASU's online programs using a consultative process to match programs to their needs and goals
- Effectively follow standards of best practices departmental lead management guidelines using database tools to track student interactions and enrollment progress
- Responsible for developing and implementing strategic plans to increase student engagement
- Provide ongoing support and manage a lead pipeline of 140+ students, and responsible for meeting a monthly enrollment target
Case Manager,
Arizona Department Of Child Safety (DCS)
Phoenix, AZ
06.2019 - 11.2019
- Coordinate and monitor services for children and families, with the goal of establishing permanency for children in DCS care
- Create case plans with coordinated services to support families in crisis
- Service appointed court representative for the Department of Child Safety
Internship,
Liga Española De La Educación Y Cultura Popular
Madrid, Spain
10.2018 - 12.2018
- Mentored immigrant families on how to navigate systems and access resources available to them in Spain
- Held workshops focused on teaching immigrant families English and Spanish
- Worked cooperatively with fellow educators in developing and sharing curriculum strategies
- Designed student-facing activities that promoted critical thinking, cultural awareness, communication, resilience, and creativity
- Supported day-to-day operations of various social and school events
Youth Care Worker,
Southwest Key
Tucson, AZ
08.2017 - 09.2018
- Provided care and attended to the needs of youth residing in Southwest Key's unaccompanied minor shelter
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment
- Oversaw daily routines of youth in placement and documented child progress
Community Assistant/Mentor,
Arizona State University
Tempe, AZ
10.2017 - 05.2018
- Active and visible source of support to residential community
- Answered all student inquiries, and appointed students to proper ASU resources
- Implemented and enforced all university and housing policies
- Promoted relationship building within community by hosting events that improved ASU retention rates and healthy living
Education
Bachelor of Science - Family and Human Development
Arizona State University
Tempe, AZ05.2019
Internship, Semester Study Abroad - Human Development
CIEE
Spain, Madrid 12.2018
Skills
- Bilingual, academically proficient in oral and written Spanish
- Google Suite and Microsoft Office Suite proficient
- Salesforce proficient
- Strong communication, problem-solving, and critical thinking skills
- Self-starter, driven to produce company outcomes
- Autonomous as well as a collaborative team player
- Skilled at managing remote work
- Cultural competence and adaptability
- Global perspective
Timeline
Family Support Caseworker
U.S Committee for Refugees and Immigrants
05.2023 - Current
Enrollment Advisor,
Pearson
03.2020 - 05.2023
Case Manager,
Arizona Department Of Child Safety (DCS)
06.2019 - 11.2019
Internship,
Liga Española De La Educación Y Cultura Popular
10.2018 - 12.2018
Community Assistant/Mentor,
Arizona State University
10.2017 - 05.2018
Youth Care Worker,
Southwest Key
08.2017 - 09.2018
Bachelor of Science - Family and Human Development
Arizona State University
Internship, Semester Study Abroad - Human Development
CIEE
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