Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Provida Family Medicine
Gurnee, Illinois
10.2023 - Current
Incorporated outside records into charts and EHR.
Explained treatment procedures and physicians' instructions.
Contacted pharmacies to submit and refill patients' prescriptions.
Provided assistance to medical staff in performing minor surgical procedures.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Scheduled appointments for patients via phone and in person.
Communicated with pharmacies for prescription refills on behalf of supervising physician.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Cleaned and maintained medical equipment following procedures and standards.
COVID-19 Tester
NextGen Labratories
Round Lake, IL
10.2021 - 10.2023
Collected and prepared nasal-pharyngeal samples for PCR testing of COVID-19 in accordance with standard methods and processes.
Administered required COVID-19 rapid tests and collected specimens using proper swabbing technique.
Followed in-process quality control procedures and performed accurate data entry of patient information to prepare collected specimens for testing and analysis.
Medical Assistant
North Suburban Healthcare
Libertyville, IL
08.2023 - 10.2023
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Measured vital signs and took medical histories to prepare patients for examination.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Organized charts, documents and supplies to maintain team productivity.
Cleaned and maintained medical equipment following procedures and standards.
Documented notes during patient visits.
Responded to patient callbacks and phone-in prescription refill requests.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Educated patients about medications, procedures and physician's instructions.
Secured patient information and maintained patient confidence by completing and safeguarding medical records.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
Conducted insurance verification and pre-certification and pre-authorization functions.
Followed principles of asepsis and infection control to meet patient safety guidelines.