Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lesly Y'Barbo

Houston

Summary

Performance driven professional with over five years customer service experience, who excels at prioritizing; completes multiple tasks while maintaining a calm and welcoming atmosphere. Focuses on driving productivity by leveraging strong front office management skills while maintaining strong working relationships with all team members and clients.

Overview

7
7
years of professional experience

Work History

Document Support Manager

Whitman Land Group, LLC
06.2023 - Current
  • Organized and maintained digital accounting records, contributing to efficient audit preparation and financial reporting.
  • Managed high volumes of documents efficiently, prioritizing tasks according to deadlines and project requirements.
  • Performed regular audits of document repositories, ensuring the accuracy and integrity of all stored information.

Leasing Specialist

Gables Residential
12.2021 - 06.2023
  • Supported front-desk operations for luxury residence with over 150+ guests, communicated with guests to field inquiries, and conducted sales calls to secure appointments and maintain over 90% occupancy.
  • Daily tasks which consists of scheduling appointments, processing applications, preparing move-in documents, lease files, completing tour brochures and move out requests.
  • Handled 60+ calls per day while serving in high-touch capacity with customers through all forms of communication and one-on-one tours.

Catering Sales Manager

Potbelly's
02.2018 - 12.2021
  • Created and implemented targeted marketing campaigns to increase sales, Continuously met or exceeded corporate sales goals for annual and quarterly timelines.
  • Executed cold calling, prospecting and networking to land new customers and penetrate new markets.
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.

Education

High School Diploma -

Atascocita High School
06.2017

Esthetician Student - undefined

Katy Esthetician Academy
Katy, TX
07.2025

Skills

  • Data Entry
  • Database Management
  • Microsoft Office 365
  • Time Management
  • Prioritization
  • Customer Interaction
  • Verbal Communication
  • Written Communication
  • Administrative Operations
  • Office Support
  • Calendar Management
  • Scheduling Management
  • Telephone and Email Etiquette

Timeline

Document Support Manager

Whitman Land Group, LLC
06.2023 - Current

Leasing Specialist

Gables Residential
12.2021 - 06.2023

Catering Sales Manager

Potbelly's
02.2018 - 12.2021

Esthetician Student - undefined

Katy Esthetician Academy

High School Diploma -

Atascocita High School

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