Leslye Curiel
Bolingbrook,IL
Summary
Energetic Hostess/Server enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hostess/Server
Jonny Cabs
07.2022 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Lead Associate
Aldi
05.2021 - 09.2022
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Built relationships with customers to encourage repeat business.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Manager
Dickeys BBQ Pit
06.2019 - 03.2021
- Led employee relations through effective communication, coaching, training, and development.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted with inventory counts and stocking of merchandise.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
Bolingbrook High School
Bolingbrook, IL05-2020
Skills
- Guest complaint resolution
- Seating coordination
- High volume dining
- Menu memorization
- Table bussing
- Guest engagement
- Dining room management
Certification
- ServSafe
- Basset
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Hostess/Server
Jonny Cabs
07.2022 - Current
Lead Associate
Aldi
05.2021 - 09.2022
Team Manager
Dickeys BBQ Pit
06.2019 - 03.2021
- ServSafe
- Basset
High School Diploma -
Bolingbrook High School
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