Leslyn Lorelli
Kenner,LA
Summary
Results-driven professional with a strong foundation in sales and client engagement. Consistently meets and exceeds sales targets through strategic needs assessments and relationship management, while ensuring adherence to industry regulations to enhance customer satisfaction and loyalty.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
JEWELL LTD
NEW ORLEANS, LA
08.2024 - Current
- Conducted customer needs assessments to determine optimal coverage levels and options.
- Analyzed client information to deliver customized insurance solutions.
- Monitored insurance coverages to adapt to clients' changing needs.
- Resolved client inquiries and issues in a timely, professional manner.
- Identified cross-selling opportunities to enhance customer value and boost policy uptake.
- Performed follow-up calls to assess customer satisfaction and address product concerns.
- Conducted telephone appointments with prospective clients to establish rapport and sell services.
- Presented policy guidelines and benefits during in-home and group sessions for clients and families.
PUBLIC TAG AGENT
NOTARY SHOPPE et al, Inc.
Metairie, Louisiana
08.2024 - Current
- Ensured compliance with industry regulations through diligent monitoring and proactive adjustments.
- Cultivated strong customer relationships, significantly improving service satisfaction levels.
- Collaborated with team members to optimize service delivery processes for efficiency.
- Monitored regulatory changes to maintain adherence to evolving industry standards.
Licensed Life/Health Insurance Agent
HUMANA MARKETPOINT
New Orleans, LA
06.2021 - 08.2024
- Analyzed client needs and financial situations to tailor insurance policies effectively.
- Educated clients on coverage options and benefits to facilitate informed decision-making.
- Provided ongoing support during policy renewals and adjustments in coverage plans.
- Maintained accurate records of client interactions within customer management system.
- Pursued professional development through insurance workshops, courses, and webinars.
- Participated in industry events, including conventions, seminars, and workshops.
- Presented tailored solutions through face-to-face, virtual, or telephonic consultations.
- Achieved repeat business and referrals by delivering personalized service.
Licensed Life/Health Insurance Agent
NEW YORK LIFE INSURANCE COMPANY
New Orleans, LA
09.2020 - 06.2021
- Conducted financial needs analysis and consultations to guide individuals in personal business and estate planning.
- Collaborated with families to devise strategies for protecting financial futures.
- Developed tailored solutions through in-person meetings and virtual consultations via Zoom.
- Assisted clients in navigating enrollment and claims processes for optimal outcomes.
Senior Specialty Representative
AMGEN/SYNEOS (INVENTIV HEALTH)
New Orleans, LA
12.2015 - 10.2019
- Executed territory analysis to enhance understanding of Repatha, Aimovig, and Prolia among healthcare professionals.
- Led branded sales marketing initiatives and managed care pull-through efforts, consistently achieving sales targets.
- Collaborated with cross-functional teams to create impactful marketing strategies that drove product awareness.
- Analyzed market trends to identify growth opportunities and optimize competitive positioning.
- Received Team Excellence Award in 2016 and 2019 for outstanding performance and contributions.
- Promoted clinical knowledge of products to PCPs and specialists, boosting overall engagement.
- Enhanced healthcare professionals' comprehension of product benefits and usage through targeted education initiatives.
Diabetes Sales Specialist
ASTRAZENECA/PUBLICIS TOUCHPOINT SOLUTIONS
New Orleans, LA
01.2015 - 12.2015
- Educated healthcare professionals on diabetes management solutions to enhance patient care.
- Delivered impactful product presentations to healthcare providers and stakeholders.
- Collaborated with cross-functional teams to formulate effective marketing strategies.
- Provided training to diverse prescribers on diabetes therapy in cardiology, internal medicine, family practice, and pharmacy.
Metabolic Product Specialist
EISAI/QUINTILES
New Orleans, LA
06.2014 - 01.2015
- Educated prescribers in cardiology, endocrinology, obstetrics/gynecology, internal medicine, and family practice on chronic weight management therapy.
- Managed product knowledge training for sales teams and healthcare professionals to improve expertise.
- Analyzed market trends to guide product positioning and marketing strategies effectively.
- Collaborated with cross-functional teams to optimize product launch processes.
Cardiovascular Sales Specialist Territory Manager, District Sales Trainer
ABBVIE/ABBOTT LABORATORIES
New Orleans, LA
05.2011 - 02.2014
- Achieved top 18% of all-star ranking in 2012 and received New Orleans District Cardiovascular Care Vision Award.
- Coordinated delivery of 30 educational programs in 2012, enhancing outreach and engagement within territory.
- Honored with Regional Meeting Pillar Award for Celebration of Excellence in Clinical Knowledge in 2011.
- Received Pillar Award for Business Ownership in 2012.
- Earned Fundamentals in Cardiology certification from American College of Cardiology to enhance professional knowledge.
Senior Sales Representative and Speaker Liaison
ABBOTT LABORATORIES
New Orleans, LA
05.2007 - 05.2011
- Leveraged product knowledge, teamwork, and customer focus to achieve sales growth objectives.
- Conducted territory analysis and implemented educational programs to boost scientific competency.
- Ranked in top 18% for all-star ranking, reflecting consistent sales excellence.
- Earned placement in top third of all-star ranking in 2009 due to outstanding performance.
- Recognized as New Orleans MVP in 2010 for team excellence.
- Received PPD Primary Care Sales Enduring Award for sustained achievements.
- Attained top performer status in clinical knowledge competition, showcasing expertise.
- Secured basic certification in clinical lipidology to enhance qualifications.
Urology Sales Specialist
ABBOTT LABORATORIES
New Orleans, LA
03.2002 - 05.2007
- Promoted dyslipidemia, anti-infective, and urology therapies to primary care physicians and specialists.
- Achieved All Star awards in 2004 and 2006, ranking in top 5% and 10% of sales force.
- Designed and implemented district-wide initiative 'Mission is Possible' to drive patient engagement.
- Obtained advanced cholesterol expert certification to deepen clinical knowledge.
- Participated in women's leadership development summit to enhance leadership capabilities.
Education
Master of Arts - Organizational Management
University of Phoenix
New Orleans, LA01-2001
Bachelor of Science - Management
University of New Orleans
New Orleans, LA01-1997
Skills
- Business development
- Effective communication
- Needs assessment
- Problem solving
- Customer relationship management
- Time management
- Regulatory compliance
- Cross-functional collaboration
- CRM proficiency
Certification
- LICENSED INSURANCE AGENT LIFE, HEALTH, ACCIDENT
Timeline
Licensed Insurance Agent
JEWELL LTD
08.2024 - Current
PUBLIC TAG AGENT
NOTARY SHOPPE et al, Inc.
08.2024 - Current
Licensed Life/Health Insurance Agent
HUMANA MARKETPOINT
06.2021 - 08.2024
Licensed Life/Health Insurance Agent
NEW YORK LIFE INSURANCE COMPANY
09.2020 - 06.2021
Senior Specialty Representative
AMGEN/SYNEOS (INVENTIV HEALTH)
12.2015 - 10.2019
Diabetes Sales Specialist
ASTRAZENECA/PUBLICIS TOUCHPOINT SOLUTIONS
01.2015 - 12.2015
Metabolic Product Specialist
EISAI/QUINTILES
06.2014 - 01.2015
Cardiovascular Sales Specialist Territory Manager, District Sales Trainer
ABBVIE/ABBOTT LABORATORIES
05.2011 - 02.2014
Senior Sales Representative and Speaker Liaison
ABBOTT LABORATORIES
05.2007 - 05.2011
Urology Sales Specialist
ABBOTT LABORATORIES
03.2002 - 05.2007
Master of Arts - Organizational Management
University of Phoenix
Bachelor of Science - Management
University of New Orleans