Lester Nastoga III
La Marque,TX
Summary
Dynamic sales professional with extensive experience at Apple, recognized for exceeding sales targets through persuasive communication and exceptional customer service. Skilled in building rapport and implementing effective sales strategies, I have consistently driven revenue growth while mentoring teams to enhance performance and customer retention. Proficient in CRM systems and upselling techniques.
Overview
17
17
years of professional experience
Work History
Sales Advisor
Apple
Remote
07.2022 - 02.2025
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.
Operator
Terumo
Elkton, MD
09.2019 - 07.2021
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
Warehouse Associate
Amazon
Middletown, DE
11.2015 - 09.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Sales
PJ Fitzpatrick
New Castle, DE
01.2008 - 11.2015
- Mentored a team of sales professionals, resulting in improved performance and increased sales.
- Consistently met or exceeded quarterly sales targets by executing effective sales strategies.
- Boosted sales revenue by developing and implementing effective sales support strategies.
- Boosted sales revenue by developing and implementing effective marketing strategies for inside sales.
- Managed a high-performing sales team, consistently meeting or exceeding sales targets.
Education
High School Diploma -
St. Georges Vocational Technical School
Middletown, DE05-2010
Skills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Persuasion techniques
- Upselling strategies
- Coaching and mentoring
- CRM proficiency
- Cross-selling services
- Sales strategy development
- Staff training
- Customer retention
Timeline
Sales Advisor
Apple
07.2022 - 02.2025
Operator
Terumo
09.2019 - 07.2021
Warehouse Associate
Amazon
11.2015 - 09.2019
Sales
PJ Fitzpatrick
01.2008 - 11.2015
High School Diploma -
St. Georges Vocational Technical School