Dedicated medical courier with a strong commitment to safety and regulatory compliance, including HIPAA standards, when transporting sensitive materials. Possessing strong organizational, communication, and customer service skills that enhance service reliability and client satisfaction.
Oversaw daily operations of a cigar lounge, ensuring exceptional customer service and a refined, welcoming atmosphere for guests.
Managed inventory of premium cigars, spirits, accessories, and lounge supplies, maintaining optimal stock levels and vendor relationships.
Developed and implemented lounge policies, customer service protocols, and safety guidelines in compliance with local health and tobacco regulations.
Organized exclusive events to drive customer engagement, loyalty, and revenue growth.
Cultivated a strong clientele through personalized service, product knowledge, and community networking within the cigar and hospitality industry.
Maintained a clean, stylish, and well-organized environment reflecting the brand’s luxury image and commitment to excellence.
Bloodborne pathogens Certification
HIPPA certification