Summary
Overview
Work History
Education
Skills
Achievements Awards Certificates
Certification
Timeline
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LESTER TRIPLETT JR.

Country Club Hills,IL

Summary

Dedicated medical courier with a strong commitment to safety and regulatory compliance, including HIPAA standards, when transporting sensitive materials. Possessing strong organizational, communication, and customer service skills that enhance service reliability and client satisfaction.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Manager

Smokey Bear Cigars
10.2023 - Current

Oversaw daily operations of a cigar lounge, ensuring exceptional customer service and a refined, welcoming atmosphere for guests.

Managed inventory of premium cigars, spirits, accessories, and lounge supplies, maintaining optimal stock levels and vendor relationships.

Developed and implemented lounge policies, customer service protocols, and safety guidelines in compliance with local health and tobacco regulations.

Organized exclusive events to drive customer engagement, loyalty, and revenue growth.

Cultivated a strong clientele through personalized service, product knowledge, and community networking within the cigar and hospitality industry.

Maintained a clean, stylish, and well-organized environment reflecting the brand’s luxury image and commitment to excellence.

Delivery Driver

National Freight Industries
10.2022 - 10.2023
  • Ensured timely and accurate delivery of supplies to locations, maintaining 99% on time delivery rate
  • Adhered to all safety and regulatory guidelines, including federal and state during transport of sensitive and hazardous materials
  • Streamlined delivery routes using GPS technology, reducing travel time by 15% and increasing efficiency

Manager

United Postal Services
10.2021 - 10.2022
  • Directed personal in unloading packages from delivery trucks using hand trucks, carts, or other equipment
  • Sorting packages according to destination and loading them onto conveyor belts or other sorting equipment
  • Trained personal frequently on safety guidelines and procedures

Special Education Classroom Assistant (SECA)

Chicago Public Schools
08.2018 - 10.2021
  • Provides one-on-one tutoring services for students to present or reinforce learning concepts
  • Assists teachers in maintaining written records of student behavior
  • Accompanies student and teachers on class field trips

Office Automation

Department of Labor
12.2007 - 06.2008
  • Exercising maturity and judgment in dealing with different customers
  • Strong knowledge of alpha/numeric filing
  • Temporary Position

Mail Carrier

U.S. Post Office
01.2007 - 06.2007
  • Registered, certified, and insured parcels and letters were delivered accordingly to regulations
  • Interacted with different customer groups patients and visitors
  • Temporary Position

Disablement Team Supervisor

U.S. Army
09.1999 - 01.2007
  • Company Overview: National defense
  • Trained and instructed personnel in the defensive procedures for nuclear, biological, and chemical warfare and the implementation of emergency plans
  • Conducted sampling, packaging, decontamination, and escort duties of hazardous material in over 10 sensitive site exploitation missions conducted in a tactical environment
  • Maintained military equipment valued at over $1.5M with MS excel database to monitor personal and equipment

Education

CDL-A -

Olive Harvey College
Chicago, IL
01.2022

Bachelor of Science - Public Health

Chicago State University
Chicago, IL
01.2016

Skills

  • Vehicle Maintenance
  • Safe Driving
  • Processing samples
  • Efficient navigation
  • Attention to confidentiality
  • Adherence to Protocols
  • Confidentiality

Achievements Awards Certificates

  • Professional Leadership Development Course
  • National Defense Service Medal
  • Army Good Conduct Medal
  • Professional Development Ribbon
  • Technical Escort Course
  • Army Achievement Medal
  • Combat Lifesavers Course
  • FOID CARD
  • PERC CARD

Certification

Bloodborne pathogens Certification

HIPPA certification

Timeline

Manager

Smokey Bear Cigars
10.2023 - Current

Delivery Driver

National Freight Industries
10.2022 - 10.2023

Manager

United Postal Services
10.2021 - 10.2022

Special Education Classroom Assistant (SECA)

Chicago Public Schools
08.2018 - 10.2021

Office Automation

Department of Labor
12.2007 - 06.2008

Mail Carrier

U.S. Post Office
01.2007 - 06.2007

Disablement Team Supervisor

U.S. Army
09.1999 - 01.2007

CDL-A -

Olive Harvey College

Bachelor of Science - Public Health

Chicago State University
LESTER TRIPLETT JR.
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