Summary
Overview
Work History
Education
Skills
Timeline
Generic

Letasha Jones

Bridgeton,NJ

Summary

Seeking employment in this setting, in which I will be able bring a positive demeanor and utilize skills and abilities needed to succeed, which I have acquired through education as well as on the job training.

Overview

17
17
years of professional experience

Work History

Certified Swing Manager

McDonald's
Bridgeton, NJ
04.2015 - Current
  • Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Identified individual employee's unique work styles and adapted management methods.
  • Help customers complete purchases, answered questions about policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.

Cafeteria Worker

Trey Whitfield School
New York, NY
07.2011 - 12.2014
  • Prepared and served food according to temperature, safety, presentation, and USDA guidelines.
  • Delivered exceptional experiences through attentive service to students, staff and visitors.
  • Performed other related duties as assigned.

Preparation Cook/Cashier

Flik International
New York, NY
02.2009 - 05.2011
  • Contributed to consistent customer satisfaction rating by producing high-quality food according to state health and safety guidelines in a timely manner.
  • Learned duties for various positions and provided backup at key times

Dietary Assistant/Call Center Agent

Glen Care Assisted Living Facility
Wilmington, NC
01.2006 - 12.2009
  • Prepared and served meals to residents in accordance with established schedules and dietary procedures.
  • Processed orders, delivered exceptional customer service to every residence by creating a welcoming and positive experiences.
  • Asked fact-finding questions to determine residence needs to process orders accordingly.
  • Resolved concerns with meal orders or services to help assure residence received high quality service.

Education

High School Diploma -

New Hanover High School
Wilmington, NC
06.1999

Skills

  • Reliable and Punctual
  • Efficient and Detail-Oriented
  • Strong Analytical and Problem Solving Skills
  • Data Entry
  • Microsoft Office
  • Customer Service-Oriented

Timeline

Certified Swing Manager

McDonald's
04.2015 - Current

Cafeteria Worker

Trey Whitfield School
07.2011 - 12.2014

Preparation Cook/Cashier

Flik International
02.2009 - 05.2011

Dietary Assistant/Call Center Agent

Glen Care Assisted Living Facility
01.2006 - 12.2009

High School Diploma -

New Hanover High School