Seeking employment in this setting, in which I will be able bring a positive demeanor and utilize skills and abilities needed to succeed, which I have acquired through education as well as on the job training.
Overview
17
17
years of professional experience
Work History
Certified Swing Manager
McDonald's
Bridgeton, NJ
04.2015 - Current
Apply strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Identified individual employee's unique work styles and adapted management methods.
Help customers complete purchases, answered questions about policies and addressed customer concerns.
Worked flexible schedule and extra shifts to meet business needs.
Cafeteria Worker
Trey Whitfield School
New York, NY
07.2011 - 12.2014
Prepared and served food according to temperature, safety, presentation, and USDA guidelines.
Delivered exceptional experiences through attentive service to students, staff and visitors.
Performed other related duties as assigned.
Preparation Cook/Cashier
Flik International
New York, NY
02.2009 - 05.2011
Contributed to consistent customer satisfaction rating by producing high-quality food according to state health and safety guidelines in a timely manner.
Learned duties for various positions and provided backup at key times
Dietary Assistant/Call Center Agent
Glen Care Assisted Living Facility
Wilmington, NC
01.2006 - 12.2009
Prepared and served meals to residents in accordance with established schedules and dietary procedures.
Processed orders, delivered exceptional customer service to every residence by creating a welcoming and positive experiences.
Asked fact-finding questions to determine residence needs to process orders accordingly.
Resolved concerns with meal orders or services to help assure residence received high quality service.