Letha Reschke
Dallas,GA
Summary
Accomplished Front End Manager bringing expertise in training and employee development. History of excelling with strong relationship building, decision making and planning strengths.
Overview
13
13
years of professional experience
Work History
Front End Manager
ADVENTURE OUTDOORS
SMYRNA, GA
08.2020 - Current
- Maintained strong customer relations and effective customer service standards.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Oversaw cashier operations and bookkeeping.
- Scheduled personnel according to skill sets and coverage needs, and made adjustments to meet unexpected demands.
- Recorded financial transactions and performed account reconciliations.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Assistant Front End Manager
KROGER
Marietta, GA
07.2009 - 07.2020
- Trained team members in successful strategies to meet operational and sales targets.
- Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
- Prepared weekly employee work schedules for team members.
- Recorded financial transactions and performed account reconciliations.
Education
GED -
Chattahoochee Technical College
ACWORTH, GA Skills
- Team Management
- Staff Coaching and Training
- Report Preparation and Analysis
- Accurate Money Handling
Timeline
Front End Manager
ADVENTURE OUTDOORS
08.2020 - Current
Assistant Front End Manager
KROGER
07.2009 - 07.2020
GED -
Chattahoochee Technical College
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