Bridget Harris
Savannah,Georgia
Summary
Dynamic Front End Manager with a proven track record in enhancing customer experience and streamlining operations. Skilled in team building, training, and performance improvement.
Overview
24
24
years of professional experience
Work History
FRONT END MANAGER
TJ Maxx
Savannah
02.2018 - Current
- Managed daily front-end operations, enhancing customer experience and streamlining service delivery.
- Implemented efficient checkout processes to reduce wait times and improve transaction accuracy.
- Trained and mentored team members on cash handling and customer engagement techniques, fostering a knowledgeable service team.
- Analyzed sales data to identify trends, adjusting staffing levels to ensure optimal service during peak hours.
FRONT END MANAGER
Kohls Department Store
Savannah, GA
01.2012 - 02.2018
- Led front-end operations, ensuring optimal customer experience and store presentation.
- Streamlined checkout processes, enhancing transaction efficiency and reducing wait times.
- Trained and mentored staff to enhance collaboration and elevate team performance.
- Implemented visual merchandising strategies to improve product visibility and attract customer attention.
- Oversaw cash handling procedures to ensure accuracy in end-of-day reports through diligent transaction monitoring.
- Monitored cash drawers in number checkout stations to verify adequate cash supply.
KEY HOLDER SUPERVISOR
Shell Food Mart
Savannah, GA
01.2003 - 08.2010
- Supervised daily store operations to ensure adherence to company policies and procedures.
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Coordinated team schedules to optimize coverage during peak hours, enhancing customer experience.
- Coordinated team schedules, optimizing coverage during peak hours to enhance customer experience.
- Balanced cash drawers at end of shifts to ensure accuracy and balanced totals.
- Enhanced customer service by projecting a friendly and knowledgeable attitude.
- Improved customer service by projecting friendly and knowledgeable attitude.
Education
High School Diploma -
Savannah Technical College
Savannah, GASkills
- Operations management
- Performance optimization
- Point of sale management
- Retail analytics
- Cash flow management
- Financial reporting
- Customer service
- Staff management
- Employee management
- Training and mentoring
- Team building
- Operational efficiency
- Team management
- Administrative support
Timeline
FRONT END MANAGER
TJ Maxx
02.2018 - Current
FRONT END MANAGER
Kohls Department Store
01.2012 - 02.2018
KEY HOLDER SUPERVISOR
Shell Food Mart
01.2003 - 08.2010
High School Diploma -
Savannah Technical College