Summary
Overview
Work History
Education
Skills
Timeline
Generic

Letha Wright

Carol Stream,IL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

21
21
years of professional experience
2
2
years of post-secondary education

Work History

Water Customer Service Representive

Dovenmuehle Morgage
Schaumburg, Illinois
06.1996 - 07.2017

Answered inbound and outbound calls, processed payments, and resolved customer issues.

Customer service representative

Nancy ward
Schaumburg, Illinois
05.1996 - 07.2017
  • Assisted customers with inquiries and resolved product-related issues.
  • Managed customer accounts and updated information in the system.
  • Processed orders and ensured timely delivery to clients.

Education

Associate of Arts - Business Administration

Northwest Business College
Chicago , IL
06.1980 - 06.1982

Skills

  • Call management
  • Payment processing
  • CRM software
  • Order fulfillment

Timeline

Water Customer Service Representive

Dovenmuehle Morgage
06.1996 - 07.2017

Customer service representative

Nancy ward
05.1996 - 07.2017

Associate of Arts - Business Administration

Northwest Business College
06.1980 - 06.1982
Letha Wright