Summary
Overview
Work History
Education
Skills
Timeline
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Austin Golding

Customer Service
Santaquin,Utah

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Overview

1
1
year of professional experience

Work History

Customer Service Representive

TruHearing
08.2023 - 02.2024
  • Provided primary customer support to internal and external customers.
  • Responded to customer requests for products, services, and company information.
  • Updated account information to maintain customer records.
  • Answered constant flow of customer calls with minimal wait times.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Factory Worker

Barnes Bulletts
06.2023 - 07.2023
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
  • Carefully packaged finished products and prepared for shipment.

Cashier

Walmart
09.2022 - 02.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

High School Diploma -

Payson High School
Payson, UT
05.2001 -

Skills

    Account Updating

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Timeline

Customer Service Representive

TruHearing
08.2023 - 02.2024

Factory Worker

Barnes Bulletts
06.2023 - 07.2023

Cashier

Walmart
09.2022 - 02.2023

High School Diploma -

Payson High School
05.2001 -

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Austin GoldingCustomer Service