Leticia Arias
San Diego,CA
Summary
Primarily worked most of my career in Mexico in the financial market for over 35 years. Upon fulfilling my career goals I started my own business in house keeping in the United states. I have worked on a part time basis cleaning houses and in the hospitality industry over the last 7 years. I make it my goal to do the best job I possibly can, so I can leave a positive legacy when my working days are complete.
Overview
41
41
years of professional experience
Work History
Laundry Supervisor
Pacific Pearl Hotels
San Diego, CA
09.2018 - 03.2020
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Directed team of 5 personnel in busy hotel with 315 rooms.
- Managed laundry sorting, washing & drying
- Worked with front desk to respond promptly to all guest requests.
- Coordinated daily workflow through task prioritization and concise scheduling.
- Employed best maintenance and safety practices with 0% incident rate.
- Placed orders for housekeeping supplies and guest toiletries.
Housekeeping Attendant
Noble House Properties
San Diego, CA
01.2017 - 09.2018
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Kept building entryway glass clean and polished for professional presentation.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
- Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
- Cleaned and stocked minibars with necessary beverages and supplies.
Self Employed
C&L Engineering
San Diego, CA
01.2015 - 12.2017
- Work independently as a housekeeper for private parties. Generally on a fixed schedule but occasionally flexible to accommodate my customers needs.
- Dusted furniture, Vacuumed carpets, Moped floors, Cleaned Bathrooms Toilets, Tubs and showers, Cleaned Kitchens, Refrigerators, ovens and counter tops and common areas as specified by each clients need.
Commercial Account Executive
HSBC Bank In Mexico
Tijuana, BCN
08.1979 - 09.2014
- Assessed accounts and developed strategy to identify and engage buying centers.
- Used solution approach to selling and creating value for customers.
- Orchestrated and worked with teams to maximize impact.
- Articulated intricate cloud technologies and big data in easy-to-understand terminology.
- Drove projects to completion within tight deadlines across cross-functional teams and through uncertainty.
- Built and used pricing models, market analysis and contract collateral to prove out and pave way for new solutions.
- Analyzed and approved or rejected loan applications for diverse cliental from different social and economic standings treating each respectfully and always careful to maintain a professional relationship.
Education
High School Diploma -
Lazaro Cardenas
Tijuana, Mexico07.1979
Skills
- Cross-Department Collaboration
- Service Optimization
- Stock Planning
- Report Preparation
Travel and Physical exercise
Attend the Gym 4 to 5 times a week. Engage in Zumba, Spin and Cycling as well as regularly use the Elliptical cross training equipment to stay in good health and in good physical condition. I travel as often as I possibly can because I enjoy visiting other places and cultures. I have been to Shanghai, Cambodia, Thailand, Most of Mexico and some places in the U.S. to include Hawaii and its islands.
Timeline
Laundry Supervisor
Pacific Pearl Hotels
09.2018 - 03.2020
Housekeeping Attendant
Noble House Properties
01.2017 - 09.2018
Self Employed
C&L Engineering
01.2015 - 12.2017
Commercial Account Executive
HSBC Bank In Mexico
08.1979 - 09.2014
High School Diploma -
Lazaro Cardenas