Leticia Ascencio
San Diego,CA
Summary
Hardworking Shift Leader gifted at reviewing team tasks to assure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail and goal achievement. Motivated Shift Supervisor experienced in Type environments and knowledgeable about security, safety and service standards. Effective at helping management maintain order and increase revenue. Driven to apply Number years of experience to improve operations. Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Promoted customer satisfaction by managing team to achieve specific purchase order and delivery date based on priority. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
PCA
San Diego PACE
San Ysidro
06.2023 - Current
- Assisted clients with daily living activities, ensuring comfort and safety.
- Communicated effectively with clients and families to address concerns and provide updates.
- Documented client progress and care provided in accordance with regulatory standards.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
- Maintained clean and safe environment to promote patient safety and comfort.
- Facilitated personal hygiene management, feeding and ambulation.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Transported patients between rooms and appointments or testing locations.
Shift Supervisor
KFC RESTAURANT
5080 Bonita Road, Bonita CA 919002
05.2021 - Current
- Conducted performance reviews and provided staff with feedback and guidance.
- Conducted shift inspections to evaluate operational activities and implement timely resolutions for diverse concerns.
- Developed and implemented new processes and procedures to streamline operations.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Promotions Manager
Secretaría De Salud
Tijuana BC
01.2014 - 01.2015
- Used environmentally-conscious marketing strategies for traditional products.
- Alerted and contacted customers about account or informational issues to maintain high levels of customer satisfaction.
- Wrote engaging and creative press releases for each promotion.
- Upheld client satisfaction by designing accurate and detailed timelines for services and alerting clients of changes.
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Worked closely with clients to design effective promotions to meet customer needs and exceed sales goals.
- Updated team protocols to streamline marketing procedures and optimize promotion releases.
- Monitored product development and audience response to adapt marketing and promotion campaigns accordingly.
- Attended customer meetings, trade shows and conferences as company representative.
- Developed campaigns, led design and tracked results.
Education
Certificate - Medical Assistant
UEI
Chula Vista05-2025
Incompleto - Paramedic
Cruz Roja Mexicana
Tijuana BCComplet - Análisis Y Tecnología De Los Alimentos
CBTIS 146
Tijuana BC06-2005
Skills
- THiring and Training
- Manufacturing Processes
- Microsoft Access
- Microsoft SharePoint
- Conflict Resolution Techniques
- Document Management
- Microsoft Excel
- Cash Handling Expertise
- Email Software
- Staff Management
- Safety Awareness
- Microsoft Outlook
- Microsoft Internet Explorer
- Administrative Duties
- Employee Performance Monitoring
- Quality Control Analysis
- Changing Out Tills
- Money Transfers
- Reading Comprehension
- Quality Standards
- Make krafts
- Sing
- Dance
- Public speaking
Certification
- Shift supervisor License - servsafe food and safe protection
Additional Information
My father had a stroke, and I had to help with his care.
I know how to change diapers for the seniors. check blood pressure.
give food.
personal care.
do diabetes tests.
help with personal hygiene.
give medications.
how to transport to medical appointments.
most of the care that an elderly person occupies.
Me gusta hacer manualidades, cantar, bailar,soy muy sociable,se desembolberme para hablar en público.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
PCA
San Diego PACE
06.2023 - Current
Shift Supervisor
KFC RESTAURANT
05.2021 - Current
Promotions Manager
Secretaría De Salud
01.2014 - 01.2015
Certificate - Medical Assistant
UEI
Incompleto - Paramedic
Cruz Roja Mexicana
Complet - Análisis Y Tecnología De Los Alimentos
CBTIS 146