Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

LETICIA DIAZ

Irving,TX

Summary

Efficient Office Assistant with The Appraisal Company years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.

Overview

3
3
years of professional experience

Work History

Office Assistant

The Appraisal Company
Prosper, TX
12.2020 - Current
  • Updated and managed databases including mailing and client lists
  • Evaluated the needs of customers and provided required information regarding company services
  • Answered telephones, directed calls, and took messages.
  • Reviewed files, records and other documents to obtain information or respond to requests.
  • Prepared and maintained reports of records including statistical and quantitative data.
  • Scheduled meetings and coordinated materials to be distributed to attendees.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

Sales Associate

Target
Lewisville, TX
09.2023 - 12.2023
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Developed trusting relationships with customers by making personal connections.
  • Tracked sales performance metrics to identify trends in the market place.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Sales Associate

Forever21
Grapevine, TX
06.2021 - 12.2021
  • Computed purchases and received and processed cash or credit payment.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Processed transactions using a point-of-sale system.
  • Handled customer complaints in a professional manner.
  • Worked with fellow sales team members to achieve group targets.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

High School Diploma -

Bloom Township Highschool
05.2019

Skills

  • Critical Thinking
  • Scheduling
  • Customer Service
  • Sales/Customer Services
  • Detail Oriented
  • Time Management
  • Data Entry

References

  • Angela Hunter, The Appraisal Company, PO BOX 896, Prosper, TX, 75078, 972-845-5400 (Office), Angela@appraisalcompanyinc.com
  • Jadayn Strickland, Forever21, 3000 Grapevine Mills Pkwy, Grapevine, TX, 76051, 417-356-0606 (Direct), Jadayn999@gmail.com (Personal)
  • Elizabeth Kwasigroch, The Appraisal Company, PO BOX 896, Prosper, TX, 75078, 972-845-5400 (Office), Elizabeth@appraisalcompanyinc.com

Timeline

Sales Associate

Target
09.2023 - 12.2023

Sales Associate

Forever21
06.2021 - 12.2021

Office Assistant

The Appraisal Company
12.2020 - Current

High School Diploma -

Bloom Township Highschool

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LETICIA DIAZ