Leticia Figueroa
Santa Rosa
Summary
Dynamic Medical Assistant with experience at Petaluma Health Center, excelling in patient care and clinical documentation. Skilled in EKGs and immunization administration, while ensuring HIPAA compliance. Recognized for outstanding customer service and maintaining confidentiality, contributing to a supportive healthcare environment. Fluent in Spanish, enhance communication with diverse patients.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Petaluma Health Center
10.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Front Office Receptionist
Petaluma Health Center
06.2019 - 10.2021
- Greeted customers and visitors in a professional manner.
- Answered phone calls, transferred calls, took messages, and provided information to callers.
- Scheduled appointments for clients and recorded all client data into the system.
- Received payments from customers and processed credit card transactions accurately.
- Maintained confidentiality of customer information at all times.
- Responsible for opening and closing the office on time each day.
Cashier
Super Chavez Market
10.2017 - 07.2019
- Greeted customers entering store and responded promptly to customer needs
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Education
CPR
Santa Rosa, CACertified Medical Assistant AMCA
09.2023
CALRegional
Santa Rosa, CA09.2021
Elsie Allen High School
Santa Rosa, CA06.2017
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- Certified in Basic Life support
- Electrocardiography (EKG)
- Immunization administration
- Clinical documentation
- Procedure assistance
- Immunization administration
- Specimens collection and processing
- Maintaining confidentiality
- Podiatry
- Vasectomies
- Ob/GYN
- Fluent in Spanish
- Prior authorizations
- Sterile procedures
- Telemed: Rheumatology and Endocrinology
- Dm management
Timeline
Medical Assistant
Petaluma Health Center
10.2021 - Current
Front Office Receptionist
Petaluma Health Center
06.2019 - 10.2021
Cashier
Super Chavez Market
10.2017 - 07.2019
CPR
Certified Medical Assistant AMCA
CALRegional
Elsie Allen High School
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