Leticia Flores
Los Angeles,CA
Summary
Here to seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Server
Levy Restaurants
10.2007 - Current
- Worked with POS system to place orders, manage bills.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Home Health CNA
AltaMed
11.2021 - 06.2022
- Assisted with daily living activities such as bathing, dressing, and grooming to maintain patient hygiene and dignity.
- Improved patient satisfaction by actively listening and addressing concerns or requests promptly.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Education
High School Diploma -
Granada Hills Charter High School
Granada Hills, CA06.2006
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Safe Food Handling
- Transfer Techniques
- Dressing assistance
- Cultural Sensitivity
- Patient Care
- Compassionate
- Responding to emergencies
- Reliable team player
Timeline
Home Health CNA
AltaMed
11.2021 - 06.2022
Server
Levy Restaurants
10.2007 - Current
High School Diploma -
Granada Hills Charter High School