Leticia Flores
Sacramento,CA
Summary
Proven cashier at Albertsons Market, adept in cash handling and customer relations, significantly enhancing customer satisfaction and loyalty. Excelled in operating cash registers and managing transactions with precision, fostering repeat business through exceptional service. Demonstrated expertise in inventory management and compliance, contributing to store success and operational efficiency.
Overview
2
2
years of professional experience
Work History
Cashier
Albertsons Market
Sacramento, CA
10.2003 - 12.2005
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
GED -
Fremont Adult
Sacramento, CASkills
Product restocking
Basic math skills
Till counting
Customer Relationscutom
Customer assistance
Drawer management
Cash register operation
Money handling
Spirit, wine and beer expertise
Cash drawer management
Order taking
Purchase assistance
Refunds and exchanges
Cleaning and sanitizing
Inventory management
Refund handling
Point-of-sale system operation
Liquor law compliance
Written and verbal communication
Payment collection
Stocking and replenishing
Cash register systems
Identification checks
Currency counting
Cash Handling
Timeline
Cashier
Albertsons Market
10.2003 - 12.2005
GED -
Fremont Adult