I am an energetic, enthusiastic, management professional. I am seeking a position with a company interested in my abilities as a long term employee who is dedicated to her work and the success of the company.
Overview
22
22
years of professional experience
Work History
Office Manager
Mental Health Systems
01.2015 - Current
All aspects of office management and billing. Proficient in SmartCare and Welligent EHR. Managed billing operations for substance use and behavioral health services, ensuring compliance with payer guidelines and HIPAA regulations. Collect rents, bank deposits, fee allocations and track delinquencies. Inventory, state and county audits. Responsible for building maintenance and fire clearance, meeting facilitator, event coordinator, office supplies and vendors, responsible for maintain clients files and archiving, monthly and quarterly reports for county. Training new staff, keeping up to date on new regulations and updating our policy and procedures.
Office Manager
Check Agencies of California
01.2004 - 01.2012
Customer service and retention, marketing, collections. IRS audits and compliance. Bank deposits, on call and traveling for trainings. Responsible for payroll, hiring, training, safety and termination of employees. Office supplies, invoices, and balance sheets.
Education
Behavioral Health
San Diego City College
San Diego, CA
09-2027
Certify Management Skills - undefined
Rockhurst University Continuing Education
San Diego, CA
01.2008
High School Diploma - undefined
El Cajon Valley High School
01.2002
Certify Customer Service Training & Call Center Systems Procedures - undefined
Cuyamaca College
01.2001
Certification Business & Computer Occupations, Multimedia Production I & II - undefined
Regional Occupational Program
01.2001
Skills
Proficient in Microsoft Office
Communication
Time management
Problem solving
LANGUAGES
Spanish — Native
English — Native
Timeline
Office Manager
Mental Health Systems
01.2015 - Current
Office Manager
Check Agencies of California
01.2004 - 01.2012
Certify Management Skills - undefined
Rockhurst University Continuing Education
High School Diploma - undefined
El Cajon Valley High School
Certify Customer Service Training & Call Center Systems Procedures - undefined
Cuyamaca College
Certification Business & Computer Occupations, Multimedia Production I & II - undefined