Leticia Henriet
Reno,NV
Summary
Responsible Food and Beverage Manager adhering to food, health and safety standards. Expert organizer plans customer orders, collects necessary ingredients and promptly prepares food and beverages. Friendly manager establishes strong relationships with employees and vendors.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Brookdale Senior Living Facility
Sparks , Nevada
05.2013 - Current
- Managed daily operations of dining services for senior residents.
- Supervised kitchen staff and ensured adherence to safety standards.
- Trained new employees on food preparation and service protocols.
- Provided training on proper sanitation techniques as well as safety protocols to restaurant personnel.
- Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
- Resolved customer complaints regarding meal quality or service issues in a timely manner while ensuring satisfaction is achieved.
Skills
- Food safety
- Menu planning
- Staff training
- Time management
- Team collaboration
- ServSafe food manager
Certification
- Serve safe Manager
- Alcohol awareness program
- National restaurant association
Languages
English
Professional
Spanish
Native/ Bilingual
Accomplishments
- Associate of the year 2016
Timeline
Food and Beverage Manager
Brookdale Senior Living Facility
05.2013 - Current