Leticia Johnson
Sales Market Specialist / Training Manager / Project Manager
Houston,TX
Summary
Driven Sales Specialist with 10+ years of experience in sales supporting sales organization for Fortune 100 companies. Sales specialist with a broad range of skills in three major focus areas: Training and Development (review goals, assess obstacles, review data, develop training that aligns to strategic goals and initiatives). Go-to-Market Sales Specialist (i.e. strategic business reviews, creation of deliverables that support sales process, partner with internal stakeholders to create wiring, and develop action plans that meet unique needs of customers).
Project Management (special ad-hoc projects that arise and require resolution or focus).
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Skills
Collaborated with internal and external teams to develop plans to meet strategic business goals while leveraging analytics and key metrics
Developed custom approach to execute $2B RFP in less than 60 days
Implemented cloud based RFP program that improved win rate from 16% to 45% in one year
Created processes that support critical customer workflows for $2B book of business
Achieved 90% pipeline utilization in less than 2 years
Conducted team calls (100) to support development of sales teams, provide updates, and provide platform to improve wiring throughout sales organization
Leveraged data analytics to identify areas for training and development and identify successes to document best practices and celebrate wins
Provided training (1,000) to meet strategic goals of sales organizations
Work History
Training, Support, and Project Management Support
Sysco Corporation
Houston, TX
10.2016 - Current
- Partnered with Sales team driving $2B revenue in support of franchise accounts, by focusing on Go-To-Market solutions for sales team with emphasis on brand conversion and pipeline management.
- Established creation of processes, deliverables, digital media, toolkits and similar to improve sales team effectiveness, and business performance.
- Collaborated with leaders and stakeholders to define, execute, and continually improve our go to market effectiveness.
- Created and implemented training as needed to improve sales effectiveness.
- Managed ad-hoc projects that impact sales as they arise, i.e. inventory issues, contract compliance, pipeline management, etc.
Sales Training, Market and Support Specialist
Ernst & Young
Chicago, IL
02.2007 - 10.2016
- Partnered with National Business Development leadership team and Operational leadership team to develop team to drive usage of analytics in account team planning while promoting engagement in Salesforce.
- Established training (1,000+) administrators across U.S to support key accounts and drive data integrity and analytics within account planning process (e.g. dashboards, pipeline health and education, effective account planning).
- Reviewed KPIs to review progress and identify needs for additional support.
Timeline
Training, Support, and Project Management Support
Sysco Corporation
10.2016 - Current
Associate of Science - Nursing
South Suburban Community College
08.2011 - 08.2014
Sales Training, Market and Support Specialist
Ernst & Young
02.2007 - 10.2016
Education
Associate of Science - Nursing
South Suburban Community College
Chicago, IL 08.2011 - 08.2014