Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leticia Ortiz

Azusa,CA

Summary

Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.

Overview

19
19
years of professional experience

Work History

Medical Assistant

Dr Porral
11.2024 - Current
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Coordinated patient referrals to specialists or other healthcare providers as needed.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake..

Medical Assistant

Dr Ragik Girgis
06.2006 - 10.2023
  • Checking eligibility & benefit collecting co-pay's
  • Prepared lab specimens for diagnostic evaluation.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Coordinated patient referrals to specialists or other healthcare providers as needed.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Performed EKGs and other diagnostic test
  • Conducted patient follow-up calls to monitor treatment progress and answer any questions.
  • Administered medications and injections as prescribed,

Education

General Studies

Azusa Adult School.
Azusa

Medical Assistance Certificate -

North W. College
West Covina
06.2006

Skills

  • HIPAA compliance
  • Patient scheduling
  • Medical terminology knowledge
  • Vital sign / EKG
  • EMR / EHR
  • Reliable team player
  • Electronic health records
  • CPR & BLS certified
  • Immunization administration
  • Insurance verification / Payment collection
  • Sterilization techniques
  • Insurance authorizations

Timeline

Medical Assistant

Dr Porral
11.2024 - Current

Medical Assistant

Dr Ragik Girgis
06.2006 - 10.2023

General Studies

Azusa Adult School.

Medical Assistance Certificate -

North W. College
Leticia Ortiz